Meaghan McCarthy
Fall River,USA
Summary
Dynamic business development professional with a proven track record of exceeding sales quotas and driving growth in competitive markets. Recognized as Employee of the Month in May 2024 and recently promoted to Senior Client Concierge, demonstrating a commitment to excellence and leadership. Passionate about fostering strong relationships through teamwork and independent work, while continuously seeking opportunities for learning and innovation. Notable accomplishments include founding a self-sufficient company and receiving accolades for outstanding customer service and contributions to community service projects.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Co-Founder
Liquor Wicks
01.2015 - Current
- Co-Founder of Liquor Wicks, a company that hand crafts reclaims bottles of wine and spirits and repurposes them into one-of-a-kind soy candles.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Continue to assist in hiring and manufacturing for successful markets such as Sowa in Boston, MA and Halloween events in Salem, MA
Sr. Client Concierge
Mallory Portraits
08.2023 - Current
- Schedule appointments and maintaining calendars for multiple executives, ensuring optimal time management for the Photographers.
- Anticipate and identify client needs and respond with solutions to any client issues that may arise.
- Demonstrating proficiency in using CRM software to update customer records, track new leads, and generate reports for the Sales Team.
- Maintain accurate records of client interactions, inquiries, complaints, or comments using CRM software for future reference.
- With my strong interpersonal skills, I've built a rapport with my clients, resulting in increase satisfaction and repeat business
- Contribute to a positive work environment by fostering teamwork and collaboration among colleagues
Education
Associate of Science - Human Services
Bristol Community College
Attleboro, MA05.2011
High school diploma - undefined
Foxborough High School
Foxborough, MA05.2007
Skills
- Telecommunications proficiency
- B2B industry research
- Proficient In all major business apps: PowerPoint, Quickbooks, Adobe Acrobat, Canva, etc
- Effective team leadership
- Experienced in generating leads through outbound sales
- Proficient in CRM tools
- Experienced with all Microsoft Office applications
- Proficient in Google Suite Business tools
- Data analysis
- Goal setting
- Partnership cultivation
- Capital fundraising
Certification
- Driver's License
- CPR Certification
Timeline
Sr. Client Concierge
Mallory Portraits
08.2023 - Current
Co-Founder
Liquor Wicks
01.2015 - Current
High school diploma - undefined
Foxborough High School
Associate of Science - Human Services
Bristol Community College