Meaghan Mcpherson
Coral Springs
Summary
Versatile culinary professional with over 10 years of experience in the hospitality industry, specializing in bartending and serving. My foundation in culinary arts, honed through a vocational program where I excelled academically, has equipped me with a deep understanding of food and beverage service. I have gained extensive experience working in a variety of restaurant settings across numerous states, highlighting my ability to adjust and thrive in diverse environments. Known for my quick adaptability and effective problem-solving skills, I am a dedicated employee with a stellar attendance record. My friendly and engaging personality fosters positive interactions with coworkers and customers, making me a valuable contributor in any atmosphere.
In addition to my experience in the hospitality industry, I have also ventured into the world of social media management and content creation. I work with platforms such as TikTok, Instagram, and Amazon, collaborating with marketers, entrepreneurs, and business owners to create engaging and impactful content. Through my work in social media, I have honed my skills in digital marketing, community engagement, and brand promotion. I am passionate about leveraging my diverse skill set to create memorable experiences for customers, drive business growth, and connect with audiences in meaningful ways.
As a creative thinker and problem solver, I am constantly seeking new opportunities to innovate and elevate the brands and businesses I work with. Reputable Bartender with flair for creating exciting and on-trend cocktails. Talented at developing world-class cocktail list and bar program. Recognized for creating innovative and attractive drink menus.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Freelancer
Upwork
01.2024 - Current
- I do all types of work from creating advertisements, building websites, designing logos
- Social media management, building growth in the business through online presence
- Developed and implemented comprehensive marketing strategies to increase client base and revenue.
- Created content for various websites, blogs, and social media accounts.
- Edited video footage for multiple freelance projects.
- Researched industry trends and developed innovative solutions to meet customer needs.
- Designed logos, brochures, flyers, banners, and other promotional materials.
- Managed online campaigns to reach target audiences on multiple platforms.
- Collaborated with team members to develop creative ideas for upcoming projects.
- Produced high-quality visuals utilizing Adobe Photoshop and Illustrator software packages.
- Optimized websites for better search engine rankings through SEO best practices.
- Identified needs of customers promptly and efficiently.
- Set specific goals for projects to measure progress and evaluate end results.
- Maintained positive working relationship with fellow staff and management.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Sales and Marketing Associate
Amazon.com
01.2023 - Current
- I help market various brands, through ads and online presence
- I promote new and upcoming deals, promotions, products, etc
- Created and distributed promotional materials, including flyers, brochures, catalogs, newsletters, and emails.
- Assisted in the development of product launch campaigns for new products and services.
- Developed and implemented marketing plans to increase brand awareness and improve customer engagement.
- Conducted research to evaluate customer preferences and identify target markets.
- Collaborated with design teams to develop creative concepts for advertising campaigns.
- Reviewed website analytics data to optimize online presence and maximize ROI from digital campaigns.
- Identified potential influencers within target markets who can help amplify brand messages.
- Investigated market conditions to identify priority needs and seek out growth opportunities.
- Created and managed affiliate partnerships to continue driving sales.
Social Media Influencer
Amazon
01.2023 - Current
- Social Media Influencer & Marketing associate
- Developed and implemented strategies to increase followers on social media platforms.
- Created content for campaigns, including photos, videos, blog posts, and other materials for promotion.
- Collaborated with sponsors to create sponsored content that aligned with their brand messaging.
- Analyzed trends in the influencer marketing industry to keep up-to-date on best practices.
- Identified opportunities for cross-promotion between different influencers or brands.
- Managed day-to-day execution of social media messaging with influencer marketing strategies and creative campaigns.
- Implemented strategic plan to grow social media audiences for key demographics.
Server
FLASHBACK DINER
08.2023 - 08.2024
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Stayed informed about daily specials, new menu items, promotions.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Trained new employees on restaurant procedures and plating techniques.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Implemented feedback from customers to improve service quality and menu offerings.
- Trained new employees to perform duties.
Bartender
Chilis Grill and Bar
02.2023 - 12.2023
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Greeted customers and provided excellent customer service.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Performed opening and closing duties including restocking supplies.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Bartender
Westbrook Lobster Restaurant & Bar
06.2021 - 06.2023
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Trained new bartenders on drink preparation and upselling techniques.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
Server/Bartender
Branford Townhouse Restaurant
10.2021 - 10.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Prepared drinks according to standard recipes.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server/Bartender
Yard House
06.2019 - 02.2021
- Greeted guests and provided menus.
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Explained menu items, describing ingredients and cooking methods upon request.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Greeted customers and provided excellent customer service.
Bartender
TGI Friday's
12.2016 - 04.2019
- Server/Bartender/Trainer/Shift Leader/Expo
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
- Provided drink suggestions to customers based on their preferences.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Bartender
Perfect game bar
04.2014 - 04.2016
- Company Overview: Busy night club, bartended at for two years until they closed down
- Busy night club, bartended at for two years until they closed down
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Monitored security systems, CCTV and alarm systems to ensure safety within the facility.
- Ensured all staff were aware of their duties and responsibilities during the night shift.
- Established friendly relationships with regular guests, members and residents.
Server/Expo/Bartender
99 Restaurant & Pub
04.2014 - 01.2015
- Server/Food Runner
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Education
criminal justice - Law
Quinsigamond Community College
Massachusetts02.2017
high school diploma - Culinary Arts
Bay Path Regional Vocational Technical High School
Charlton, MA05.2014
Skills
- Serving Experience
- Restaurant Experience
- Food Service
- Food Safety
- Bartending
- Busser
- Cash handling
- Professionalism
- Thoroughness
- Communication and pos systems
- Food Preparation
- Microsoft Word
- Food Production
- Host/Hostess
- Retail Sales
- Banquet Experience
- Upselling
- Catering
- Culinary Experience
- Cooking
- Cashiering
- Restaurant Management
- Menu Planning
- Kitchen Experience
- Communication skills
- Sanitation
- Customer service
- Sales
- Micros POS
- Time management
- Serving
- Aloha POS
- POS
- Food industry
- Brewing
- Food handling
- Hospitality
- Logo Design
- Content Creation
- Social Media Management
- Marketing
- Branding
- Guest Services
- Search Engine Optimization (SEO)
Certification
- Food Handler Certification, ServSafe Alcohol, 11/01/20, 11/30/23
- TIPS Certified, Florida, 03/01/23
- OSHA Certified
- Bartender License
- ServSafe Food Handler, Florida
- Real Estate License, 09/01/24
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Accomplishments
- Graduated at the top of my class with the highest grades all four years running in culinary arts
Timeline
Freelancer
Upwork
01.2024 - Current
Server
FLASHBACK DINER
08.2023 - 08.2024
Bartender
Chilis Grill and Bar
02.2023 - 12.2023
Sales and Marketing Associate
Amazon.com
01.2023 - Current
Social Media Influencer
Amazon
01.2023 - Current
Server/Bartender
Branford Townhouse Restaurant
10.2021 - 10.2022
Bartender
Westbrook Lobster Restaurant & Bar
06.2021 - 06.2023
Server/Bartender
Yard House
06.2019 - 02.2021
Bartender
TGI Friday's
12.2016 - 04.2019
Bartender
Perfect game bar
04.2014 - 04.2016
Server/Expo/Bartender
99 Restaurant & Pub
04.2014 - 01.2015
criminal justice - Law
Quinsigamond Community College
high school diploma - Culinary Arts
Bay Path Regional Vocational Technical High School
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