Meaghan Sypniewski
Howell,MI
Summary
Shift lead barista with hands-on experience supporting lobby and drive-thru service, preparing drinks and food, and keeping operations organized. Known for maintaining clean spaces, following health and safety protocols, handling cash drawers, and opening and closing the store with attention to detail.
Overview
5
5
years of professional experience
Work History
Shift Lead Barista
BIGGBY Coffee
Brighton, MI
09.2026 - Current
- Supported shift workflow for Biggby Coffee cafe operations.
- Trained baristas on Biggby Coffee drink recipes and service standards.
- Helped guests in lobby and drive-thru with prompt service while following health and safety protocols.
- Built positive guest relationships and resolved concerns to improve overall experience.
- Maintained cleanliness of lobby bathrooms and areas behind counter.
- Processed cash drawer activity and POS transactions at Biggby Coffee.
Shift Lead Barista
BIGGBY Coffee
Hartland, MI
05.2024 - 08.2025
- Supported shift workflow for Biggby Coffee cafe operations.
- Trained baristas on Biggby Coffee drink recipes and service standards.
- Helped guests in lobby and drive-thru with prompt service while following health and safety protocols.
- Built positive guest relationships and resolved concerns to improve overall experience.
- Maintained cleanliness of lobby bathrooms and areas behind counter.
- Processed cash drawer activity and POS transactions at Biggby Coffee.
Host
Cracker Barrel
Brighton, MI
09.2022 - 01.2023
- Managed seating waitlists and server rotations through iPad, improving guest flow.
- Supported guest seating in a friendly, timely manner, improving dining experience.
- Shared menu options, specials, and wait times with guests.
- Used health and safety protocols while cleaning bathrooms and tables.
Host
Bluefin Japanese Steakhouse
Howell, MI
03.2022 - 12.2022
- Supported guests in person and by phone to deliver positive service experiences.
- Helped manage reservations and welcomed walk-in guests to keep service flow organized.
- Assisted guests with takeaway orders in person and by phone.
- Kept lobby and bathrooms clean while following health and safety protocols.
- Guided guests to tables and provided menus promptly.
Team Member
Tropical Smoothie Cafe
Hartland, MI
06.2021 - 08.2021
- Assisted guests in person and by phone to improve service experience.
- Prepared drink and food orders quickly while following health and safety protocols.
- Built guest relationships and resolved issues as they came up.
- Greeted guests to create friendly atmosphere and answered menu questions with helpful service.
- Prepared smoothies, wraps, and flatbreads using Tropical Smoothie Cafe recipes.
- Operated cash register and POS system for dine-in and takeout orders.
Education
Bachelor of Science - Psychology Major
Central Michigan University
Mount Pleasant, MI05-2026
Highschool Diploma -
Hartland High School
Hartland, MI05-2023
Skills
- Attention to detail
- Safety compliance
- Decision-making
- Customer resolution
- Customer engagement
- Food preparation
- Sanitation practices
- Team coordination
Timeline
Shift Lead Barista
BIGGBY Coffee
09.2026 - Current
Shift Lead Barista
BIGGBY Coffee
05.2024 - 08.2025
Host
Cracker Barrel
09.2022 - 01.2023
Host
Bluefin Japanese Steakhouse
03.2022 - 12.2022
Team Member
Tropical Smoothie Cafe
06.2021 - 08.2021
Bachelor of Science - Psychology Major
Central Michigan University
Highschool Diploma -
Hartland High School