Summary
Overview
Work History
Education
Skills
Certification
LNGG
Assessments
Additional Information
Timeline
Generic
Meaghen Brugman

Meaghen Brugman

Allentown

Summary

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Concession Stand Lead / Bartender

Ovations Food Service at PPL Arena
09.2013 - Current
  • Responsible for opening and closing counts.
  • Boosted sales revenue by implementing strategic marketing initiatives and promotional tactics for concession stand offerings.
  • Manage the stand and it's inventory properly while completing necessary paperwork. Working closely with managers to insure proper procedures are met. IE: liquor laws and safe service.
  • Served high customer volumes during special events, nights, and weekends.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • POS experience and speed.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Ramp Certified.
  • Speed Bartender.

Instacart Full Service Shopper

Instacart
10.2021 - 01.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Consulted with customers on food selections and custom order requests.
  • Loaded and unloaded orders at customer's homes or locations.

Bartender

Best Western
01.2014 - 01.2015
  • Bar with no Name / Red Zone Rest.
  • Bartender with food service duties. I assisted and managed on the floor and in the kitchen.
  • I was available thru every holiday for banquet service. I assisted in the wedding season of 2014.
  • Accommodated corporate events and gatherings which would bring 500-800 guests.
  • I am strong under pressure and a natural leader. I am a team player with a history of great events.

Head Bartender

Days Hotel Jetport Lounge
01.2013 - 01.2014
  • With duties from inventory to security cash drops.
  • Capable of handling full service bar including food service and guest inquires.
  • Open communication between head chef, and head of food and beverage.

Education

High School Diploma -

Hudson County School of Technology
North Bergen, NJ
01.2003

Skills

  • Banquet Service
  • Bartending
  • Reliable team worker
  • Alcohol Safety
  • Late-night shift availability
  • Point-of-sale system
  • Food Safety
  • Food Service
  • Upselling
  • Cleaning and organization
  • Food Preparation
  • Shift Management

Certification

  • Ramp
  • 2016
  • Ramp Certified for safe alcohol service.
  • TABC
  • Food Handler

LNGG

Experienced Lead proficient in English or Spanish

Assessments

  • Bartending — Highly Proficient
  • October 2019
  • Understanding, pouring, and mixing drink orders
  • Full results: Highly Proficient
  • Customer Focus & Orientation — Proficient
  • August 2019
  • Responding to customer situations with sensitivity.
  • Full results: Proficient
  • Customer Service Skills — Proficient
  • Measures a candidate's skill in evaluating approaches to customer service & satisfaction.
  • Delivery Driver Fit — Proficient
  • September 2020
  • Measures the traits that are important for successful delivery drivers
  • Work Style: Reliability — Completed
  • Tendency to be dependable and come to work
  • Full results: Completed
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

  • COMPUTER SKILLS
  • Microsoft word, Completing inventory count or ordering, schedule line up, Cash drop procedures, POS Transactions and troubleshooting.

Timeline

Instacart Full Service Shopper

Instacart
10.2021 - 01.2024

Bartender

Best Western
01.2014 - 01.2015

Concession Stand Lead / Bartender

Ovations Food Service at PPL Arena
09.2013 - Current

Head Bartender

Days Hotel Jetport Lounge
01.2013 - 01.2014

High School Diploma -

Hudson County School of Technology

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