Dedicated Executive Secretary with 10+ years of experience in coordinating administration operations and support. Expert in planning, office management, organizing, and facilitating the efficient operation of various office settings.
Work History
Counseling Secretary
1 Year 2 Months
Everman Independent School District | 06.2025 - Current
Maintain physical and computerized records including cumulative folders, progress and failure reports, class rosters, schedule changes and grade books.
Assist with the new registration of new scholars, including requesting and sending student records, entering student data, and completing of all records.
Process and transmit requests for scholar information, including student transcripts for colleges and universities.
Prepare and distribute University Scholastic League (UIL) eligibility lists.
Prepare documents and lists for honor roll, awards assemblies, and other student recognition programs.
Schedule all 504 and parent meetings for parents and scholars. Input all 504 data and documents for Counselor's.
Maintain complete and accurate scholar test scores and final grades for permanent records.
Service as Secretary for all Counseling Staff by taking phone calls, reliable messages, and routing scholars, parents and staff.
Coordinated communication between counselors, students, and parents to facilitate support services.
Managed scheduling for counseling appointments, ensuring efficient use of resources and optimal student access.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Ensured accurate record keeping of attendance data by diligently entering student absences into the database system daily.
Sales Representative
4 Years 11 Months
Bath and Body Works | 09.2021 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Registrar
2 Years
Crowley Independent School District | 06.2023 - 06.2025
Managed student enrollment processes, ensuring accuracy and compliance with district policies.
Developed and maintained student records database, enhancing data retrieval efficiency.
Streamlined registration workflows, reducing processing time for incoming students.
Collaborated with faculty to resolve registration issues, improving communication and support systems.
Verified paperwork accuracy and checked for completion prior to processing.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Organized, reviewed, and filed paperwork for secure recordkeeping.
Greeted every guest with personable approach and provided knowledgeable service.
Managed sensitive student information with utmost confidentiality, building trust within academic community.
Ensured accurate student records by diligently maintaining and updating information in the database.
Assisted with accreditation efforts of 1600 enrolled students through meticulous record-keeping and timely submission of required documentation.
Receptionist
4 Years
Burleson ISD | 06.2019 - 06.2023
Managed front desk operations, ensuring efficient handling of phone calls and visitor inquiries.
Processed incoming and outgoing mail, maintaining organized records for office correspondence.
Implemented improvements in reception area layout, enhancing visitor experience and accessibility.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Maintained visitor log for entering and leaving facility for security purposes.
Handled assignments independently with good judgement and critical thinking skills.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
Help manage up to 20 substitute teachers for placement and daily assignments.
Caregiver
2 Years 7 Months
Home Instead Seniors Care | 06.2018 - 01.2021
Developed personalized care plans in collaboration with families to meet individual needs.
Evaluated and adjusted care approaches based on feedback to improve service quality.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Built strong relationships with clients to deliver emotional support and companionship.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Recorded status and duties completed in logbooks for management.
Identified needs and coordinated plans for travel and out-of-town functions.
Collaborated with healthcare team members to develop a 30 day personalized care plans for each client, resulting in tailored support and improved wellbeing.
Substitute Teacher
6 Years 8 Months
Burleson ISD | 10.2014 - 06.2021
Implemented lesson plans and adapted materials to meet diverse student needs.
Maintained classroom management to ensure a conducive learning environment for 25 or more students.
Collaborated with teachers to support individualized education plans (IEPs).
Utilized educational technology tools to enhance student engagement and learning outcomes.
Mentored new substitute teachers on effective classroom strategies and best practices.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Supervised lunchroom and recess activities.
Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Monitored student performance and provided feedback to inform instruction.