Mearra Dukes
North Adams,MA
Summary
Skilled Barista and Activities Assistant with a track record of enhancing customer satisfaction and resident engagement at Tea and Boba Lounge and North Adams Commons Nursing Home. Excelled in beverage preparation and designing stimulating activities, boosting engagement by over 30%. Demonstrates exceptional order taking and empathetic interpersonal skills.
Overview
3
3
years of professional experience
Work History
Tea & Coffee Barista
Tea and Boba Lounge
02.2024 - Current
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
Activities Assistant
North Adams Commons Nursing Home
01.2022 - 10.2022
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
Education
Associate of Science - Nursing (Pre-requisites)
Berkshire Community College
Pittsfield MA05-2026
High School Diploma -
Drury High School
North Adams MA06-2024
Skills
- Order Taking
- Beverage Preparation
- Workplace Safety
- Drink customization
Timeline
Tea & Coffee Barista
Tea and Boba Lounge
02.2024 - Current
Activities Assistant
North Adams Commons Nursing Home
01.2022 - 10.2022
Associate of Science - Nursing (Pre-requisites)
Berkshire Community College
High School Diploma -
Drury High School
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