Mecca McCloud
Montclair,NJ
Summary
Attentive, reliable, and customer-oriented bartender with experience taking orders and interacting with customers in a high-volume and unpredictable restaurant environment. Confident and proficient team player with excellent problem solving, decision making, and communication skills. Energetic, determined, and innovative problem solver who brings critical thinking and multitasking skills to the table.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
The Rooftop at Exchange
12.2019 - 03.2023
- Greet patrons as they enter an establishment, Prepare and serve drinks as ordered, Prepare station for readiness, Serve food and alcoholic beverages, Set bar top, cut fresh garnishes and answer questions regarding menu selections, Check with customers to ensure satisfaction, Monitor and observe guest experience, Thank guest for their visit and invite again, Accept payment and deliver to the cash counter, Deliver receipt and change to the customer.
Bartender/Server
OTG (Newark Airport)
01.2018 - 12.2019
- Greet customers and present beverage menus, make recommendations and answer all related inquiries, check identification of customers to verify they are of legal drinking age, take orders from serving staff or directly from customers, prepare and serve alcoholic and non-alcoholic drinks in accordance with standard recipes, peel slice and pit fruit for garnishing drinks, mix and garnish cocktails according to standard spec
- Upsell drink and snack items to customers, respond promptly to requests from customers in a polite and professional fashion, attempt to limit problems related to customers' excessive drinking by following established procedures, process transactions using the POS system, arrange glasses and bottles into attractive and functional displays, ensure clean glasses, bar equipment and working areas, comply with all health, safety and hygiene standards and policies, balance the cash register at the start and close of each shift, monitor inventory, order and restock bar inventory.
Bartender/Server
Cheesecake Factory
05.2015 - 12.2017
- Greet customers and present beverage menus, make recommendations and answer all related inquiries, check identification of customers to verify they are of legal drinking age, take orders from serving staff or directly from customers, prepare and serve alcoholic and non-alcoholic drinks in accordance with standard recipes
- Upsell drink and snack items to customers, respond promptly to requests from customers in a polite and professional fashion, attempt to limit problems related to customers' excessive drinking by following established procedures, process transactions using the POS system, arrange glasses and bottles into attractive and functional displays, ensure clean glasses, comply with all health, safety and hygiene standards and policies and restock bar inventory.
Bartender/Server
Bahama Breeze
12.2013 - 05.2015
- Serving food and alcoholic beverages to customers at the bar using the procedures implemented by the restaurant
- They also need to prepare all alcoholic beverages for servers right at the service bar window and must ensure that they provide these according to the standards of Bahama Breeze in a very friendly manner
- Apart from serving drinks, bartenders at Bahama Breeze also need to greet guests promptly upon arrival, provide the restaurant’s menu list and take the customer’s food or beverage orders.
Education
Bachelor of Science - Computer And Information Sciences
Shaw University
05.2016
Skills
- An outgoing personality
- Communication skills
- The ability to work well in a team
- Tact and diplomacy for dealing with difficult situations
- Numeracy
- Physical fitness and stamina
- A good memory
- Reliability
- Responsibility
- Calmness under pressure
- Flexibility
Certification
Cenza Food Safety Manager Certification
Timeline
Bartender
The Rooftop at Exchange
12.2019 - 03.2023
Bartender/Server
OTG (Newark Airport)
01.2018 - 12.2019
Bartender/Server
Cheesecake Factory
05.2015 - 12.2017
Bartender/Server
Bahama Breeze
12.2013 - 05.2015
Bachelor of Science - Computer And Information Sciences
Shaw University