Mecca McLinnahan
Fayetteville,NC
Summary
Dedicated and adaptable professional with experience in military supply operations, customer service, administrative support, and early childhood education. Proven ability to work in fast-paced environments, manage inventory, communicate effectively, and deliver high-quality service both in-person and remotely. Strong multitasker with leadership, organizational, and problem-solving skills. Currently completing a Bachelor of Science in Management.
Overview
14
14
years of professional experience
Work History
Customer Service / Support Associate (Online)
Home Depot
08.2020 - 01.2021
- Assisted customers with online orders and deliveries, resolving product inquiries to enhance customer satisfaction.
- Provided troubleshooting and problem resolution for website issues, ensuring seamless user experience.
- Maintained quality service metrics in a remote environment, contributing to consistent support performance.
Production Associate
Sanderson Farms
10.2018 - 04.2019
- Ensured product quality in fast-paced production environment.
- Collaborated with team members to consistently achieve production targets.
- Followed safety and sanitation guidelines at all times.
Customer Service Representative (Work From Home)
Carnival Cruise Lines
11.2017 - 05.2018
- Managed inbound customer calls about reservations, packages, and travel information to ensure accurate service.
- Addressed and resolved customer concerns professionally, enhancing overall satisfaction.
- Processed payments and entered data in CRM systems, contributing to seamless transaction workflows.
Window Clerk / Mail Sorter
United States Postal Service
Tuscaloosa, AL
02.2013 - 01.2014
- Sorted and organized incoming and outgoing mail to ensure timely delivery.
- Delivered customer service at counter, facilitating sales and package processing.
- Guided customers with postal services, forms, and tracking issues to enhance their experience.
Supply Clerk (92Y)
U.S. Army
06.2007 - 03.2012
- Coordinated distribution, storage, and accountability of materials to support mission objectives.
- Managed inventory, equipment, and supplies to ensure operational readiness of unit.
- Maintained accurate logistics records and conducted regular audits to uphold compliance.
- Assisted leadership in managing administrative and operational functions.
Education
Bachelor of Science - Management
University of Phoenix
Arizona City, AZ12-2025
Associate in Applied Science (AAS) - Early Childhood Education, General Early Childhood Education
12-2023
Skills
- Customer Service & Call Support
- Inventory & Supply Management
- Microsoft Office (Word, Excel, Outlook)
- Remote Work & Multitasking
- Data Entry & Record Keeping
- Communication & Team Collaboration
- Child Development & Classroom Support
- Time Management
- Problem Solving
Timeline
Customer Service / Support Associate (Online)
Home Depot
08.2020 - 01.2021
Production Associate
Sanderson Farms
10.2018 - 04.2019
Customer Service Representative (Work From Home)
Carnival Cruise Lines
11.2017 - 05.2018
Window Clerk / Mail Sorter
United States Postal Service
02.2013 - 01.2014
Supply Clerk (92Y)
U.S. Army
06.2007 - 03.2012
Bachelor of Science - Management
University of Phoenix