Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
Work History
Data Entry Clerk
Harris County Elections
11.2023 - 12.2024
Completed data entry tasks with accuracy and efficiency.
Followed established procedures to enter and process data correctly.
Organized, sorted, and checked input data against original documents.
Scanned documents and saved in database to keep records of essential organizational information.
Verified accuracy of data entered into system to produce error-free reports.
Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
Store Manager
Life Storage
04.2022 - 02.2023
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Administrative Assistant
Harris County Community Supervision & Corrections Department
12.2015 - 04.2020
Answered multi-line phone system, routing calls, delivering messages to staff and greeting clients.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Supported multiple officers simultaneously by efficiently prioritizing tasks according to urgency or deadline requirements.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Facilitated clear communication between clients and probation officers by acting as a liaison to ensure all parties were informed of updates or changes.
Scheduled and coordinated meetings between probation officers and clients.
Reduced supervisors and probation officers workload through proficient document management, handling correspondence, and performing clerical tasks.
Education
Graduate Certificate - Paralegal Studies
U.S Career Institute
Fort Collins, CO
04-2025
Skills
Efficient multi-tasker
Client communication
Document management
Administrative support
Typing speed 55 WPM
Work Planning and Prioritization
Accomplishments
Documented and resolved training issues which led to less data entry mistakes.
Achieved voter reregistration deadline by inputting voter's information with accuracy and efficiency.
Trained 15 new data entry specialists.
Supervised team of 20 staff members.
Timeline
Data Entry Clerk
Harris County Elections
11.2023 - 12.2024
Store Manager
Life Storage
04.2022 - 02.2023
Administrative Assistant
Harris County Community Supervision & Corrections Department
12.2015 - 04.2020
Graduate Certificate - Paralegal Studies
U.S Career Institute
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