Medina Christensen
Plainfield,WI
Summary
Driven Shipping and Receiving Lead at Lineage, adept in forklift operation and fostering team collaboration, significantly enhanced workflow efficiency and met performance targets. Leveraged critical thinking and effective communication to streamline processes, achieving a notable increase in customer satisfaction. Excelled in implementing innovative inventory management systems and training team members, contributing to the company's growth.
Overview
3
3
years of professional experience
Work History
Shipping and Receiving Lead
Lineage
Stevens Point, WI
09.2021 - Current
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.
- Stacked and stored pallets at end of shift to keep warehouse clean and organized.
- Pulled, verified, and packaged items for shipment.
- Maintained accurate records of incoming and outgoing shipments, ensuring proper documentation for all transactions.
- Led the shipping and receiving team in consistently meeting performance targets, contributing to overall company growth and success.
- Trained new team members on company policies and procedures, fostering a positive work culture within the department.
- Reduced order processing time with effective communication between departments for seamless workflow.
- Streamlined shipping and receiving processes by implementing an efficient inventory management system.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Addressed customer inquiries regarding shipment status promptly and professionally, enhancing overall customer service experience.
- Processed required paperwork to expedite handling of shipped and received goods.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Education
High School Diploma -
Tri-County High School
Plainfield, WISkills
- Warehouse Safety
- Loading and unloading
- Pallet Jack Operation
- Labeling Accuracy
- Shipping procedures
- Receiving Protocols
- Freight scheduling
- Warehouse Operations
- Forklift Operation
- Clear Communication
- Critical Thinking
- Materials Inspection
- Data Documentation
- Order Checking
- Problem-Solving
- Logistics Coordination
- System Updating
- Invoice Preparation
- Microsoft Office
- Data Evaluation
- Data Recording
- Teamwork and Collaboration
- Attention to Detail
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Relationship Building
- Team building
- Self Motivation
Timeline
Shipping and Receiving Lead
Lineage
09.2021 - Current
High School Diploma -
Tri-County High School