Medine LUBIN

• Manage cash and materials
• Increase the portfolio of the branch
• Market banking products and services
• Identify and resolve branch issues
• Assess local market conditions and identify current and prospective sales opportunities.
• Bring out the best of branch's personnel by providing training, coaching, development and motivation.
• Take all necessary measures to archive the objectives.
• Maintained friendly and professional customer interactions.
• Assessed employee performance and developed improvement plans.
• Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
• Generated financial and operational reports to assist management with business strategy.
• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
• Complied with regulatory guidelines and requirements.
• Established internal audit procedures to validate and improve accuracy of financial reporting.

• Oversee all branch operations
• Monitored work and prepared staff schedules.
• Supervise staff
• Assist the director and replace him in his absence
• Trained employees on proper procedures and strategies to improve productivity.
• Set up and supervised cash shipments.
• Complied with established internal controls and policies.
• Prepared weekly and quarterly operations reports.

• Respect and enforce the bank's code of ethics
• Manage the branch safe together with the operations manager
• Manage and evaluate Tellers
• Ensure compliance with standard and procedures with respect to the cash service.
• Established and checked coding procedures, monitored reports and updated internal files.

• Ensure that the customer accounts are properly charged
• Provide a report every month.
• Followed established auditing processes to meet internal and regulatory requirements.
• Performed observations and evaluated supporting documents to supplement audit findings.
• Planned audits and audit activities to allocate necessary resources and determine consistency of plans with audit objectives.

• Records transactions on the system
• Balance the cash register at the end of the day.
• Educated customers on online service offerings

and mobile applications.

• Identified sales opportunities and referred customers to branch partners in financial services.
• Maintained friendly and professional customer interactions.
• Established rapport with new clients to increase satisfaction and loyalty.