MEDJINE JOACILIEN
West Palm Beach,FL
Summary
Proven track record in enhancing guest experiences and maintaining high standards of cleanliness at Marriott Vacation Club. Adept in customer service and teamwork, consistently contributing to team efforts and achieving results. Skilled in organization and guest relations, ensuring operational efficiency and satisfaction.
Overview
6
6
years of professional experience
Work History
Lobby Attendant
COLONY HOTEL
01.2021 - Current
- Monitored lobby activity and reported any suspicious behavior to hotel security, maintaining a safe environment for all visitors.
- Maintained a clean and inviting lobby area for guests, ensuring a positive first impression of the establishment.
- Assisted guests with luggage and other belongings, contributing to a seamless check-in experience.
- Organized the daily distribution of newspapers and other publications to guests'' rooms, providing timely access to important information.
Housekeeper
Marriott Vacation Club
07.2019 - 12.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Cosmetician
Oxygen Development
08.2018 - 06.2019
- Participated in ongoing professional development opportunities to stay current with emerging trends and best practices within the cosmetology industry.
- Resolved customer complaints professionally and efficiently, restoring trust between the client and the company while minimizing negative impacts on business operations.
- Assisted in inventory management tasks, maintaining optimal stock levels of key products for efficient operation.
Education
High School Diploma -
CANADO
PORT-AU-PRINCE, HAITI05.2001
Skills
- Dependability
- Strong Organization
- Discretion and Confidentiality
- Guest Relations
- Customer Service
- Teamwork and Collaboration
Accomplishments
OBTAIN HHA LICENSE
OBTAIN SECURITY LICENSE
Languages
French
Native or Bilingual
Timeline
Lobby Attendant
COLONY HOTEL
01.2021 - Current
Housekeeper
Marriott Vacation Club
07.2019 - 12.2020
Cosmetician
Oxygen Development
08.2018 - 06.2019
High School Diploma -
CANADO
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