Medline Fleurimond, MS, MSW
Summary
Behavioral researcher and UX Research professional with graduate-level expertise in qualitative research, human behavior, program evaluation, and user-centered problem solving. Experienced in conducting interviews, focus groups, needs assessments, and observational research to understand user motivations, behaviors, and experiences. Brings hands-on experience supporting AR/VR and immersive technology initiatives through Florida State University's Technology Sandbox, combined with a strong foundation in research synthesis, stakeholder engagement, and evidence-based decision making. Passionate about leveraging human-centered research to shape intuitive, accessible, and impactful technology experiences.
Overview
9
9
years of professional experience
Work History
Lab Assistant
Florida State University Technology Sandbox Center
04.2019 - 10.2019
- Facilitated hands-on workshops and technology demonstrations for educators, faculty, and students on emerging technologies including Augmented Reality (AR), Virtual Reality (VR), 3D printing, robotics, and immersive learning platforms.
- Conducted user-centered engagement sessions to evaluate educator and student experiences with AR/VR technologies, gathering qualitative feedback to identify adoption barriers, usability challenges, and opportunities for enhanced learning outcomes.
- Partnered with faculty, instructional designers, and educational stakeholders to assess technology needs and recommend innovative solutions that improved classroom engagement and user experience.
- Delivered presentations and speaking engagements to diverse audiences, translating complex technical concepts into accessible insights that supported informed decision-making and technology integration.
Clinician I
Orlando Recovery Center
03.2026 - Current
- Conduct qualitative interviews and behavioral assessments to identify user needs, motivations, barriers, and opportunities for intervention.
- Analyze behavioral, environmental, and psychosocial data to develop evidence-based recommendations supporting positive outcomes.
- Facilitate group discussions and educational sessions, gathering participant feedback to improve engagement and program effectiveness.
- Collaborate with multidisciplinary stakeholders to evaluate outcomes, identify trends, and support data-informed decision making.
- Synthesize complex information from multiple sources into clear reports and actionable recommendations.
Dependency Case Manager
ChildNet
11.2021 - 07.2023
- Conducted structured interviews and observational assessments to understand user behaviors, environmental factors, and service needs among diverse populations.
- Synthesized findings from interviews, case reviews, and stakeholder feedback to support decision-making and improve service delivery.
- Collaborated with healthcare providers, educators, legal stakeholders, and community organizations to coordinate solutions for complex user needs.
- Prepared detailed analytical reports communicating research findings and recommendations to multidisciplinary stakeholders.
- Identified patterns and barriers affecting user outcomes through qualitative data collection and behavioral analysis.
Transitional Care Coordinator
Evolv Health
12.2024 - 08.2025
- Conduct needs assessments and gathers user feedback to identify barriers, service gaps, and opportunities for improved care coordination.
- Collaborate with interdisciplinary stakeholders to develop user-centered solutions addressing health, environmental, and social challenges.
- Work alongside interdisciplinary teams to develop person-centered care plans addressing psychosocial, environmental, and health barriers.
Sales Associate
Dillard's
08.2018 - 01.2019
- Provided quality service to all customers.
- Handled minor customer complaints and concerns.
- Led department to top sales up 90 % for four consecutive months.
- Assisted team members when organizing inventory and labeling products.
Administrative Assistant
Park Ave Chiropractic
07.2017 - 07.2018
- Welcome patients, visitors, and vendors.
- Handled all forms of communication, including incoming calls and answering questions.
- Aid Haitian-speaking patients in translating the physician's recommendations.
- Handled sensitive patient queries over the phone and in person.
Education
Master of Science - Social Work
Barry University
Miami Shores, FL08-2025
Master of Science - Educational Leadership & Policy
Florida State University
Tallahassee, FL08-2020
Bachelor of Arts - Sociology
University of Florida
Gainesville, FL06-2016
Skills
- User Experience (UX) Research
- Qualitative Research Methods
- Microsoft Excel, PowerPoint & Google Workspace
- User-Centered Problem Solving
- Human Factor Research
- Research Reporting & Presentations
- Needs Assessment
- Customer Success
- Program Evaluation
- Stakeholder Engagement
- Cross-Functional Collaboration
- User Interviews
- Behavioral Analysis
- Workshop Facilitation
- Data Collection & Analysis
- AR/VR Technologies
HUMANITARIAN INVOLVEMENTS
- One Life to Live Foundation, Health Educator & Board Member, West Palm Beach, FL, 2021-10, Present. Support, encourage, and educate Women Veterans, Spouses, and Caregivers of Wounded Veterans. Provided a day of respite and retreat for women.
- Project 4 Haiti Inc., Managed the English team and served as a volunteer for the medical team for the mission trip to Haiti. Promoted the unity of the team by communicating clearly, listening to team members, and delegating tasks appropriately.
- Myron Rolle Wellness & Leadership Academy, Mentor, Starke, FL, 2013-06, 2013-07, Served as a mentor to help at-risk youths in Florida's Department of Children and Families foster care system. Led seminar classes that focused on health and wellness and helped each youth to improve their quality of life.
Timeline
Clinician I
Orlando Recovery Center
03.2026 - Current
Transitional Care Coordinator
Evolv Health
12.2024 - 08.2025
Dependency Case Manager
ChildNet
11.2021 - 07.2023
Lab Assistant
Florida State University Technology Sandbox Center
04.2019 - 10.2019
Sales Associate
Dillard's
08.2018 - 01.2019
Administrative Assistant
Park Ave Chiropractic
07.2017 - 07.2018
Master of Science - Social Work
Barry University
Master of Science - Educational Leadership & Policy
Florida State University
Bachelor of Arts - Sociology
University of Florida