Mee Chang
26342 Arboretum Way Unit 3603,CA
Summary
Experienced casino table games dealer for over 12 years. To secure a position where I can utilize my skills and expertise in a professional environment. Ability to enhance operational efficiency and customers satisfaction.
Overview
20
20
years of professional experience
Work History
Amazon Associate
Amazon
4950 Goodman Rd., Eastvale, CA 91752
12.2020 - Current
- Perform picking customers ordered items in the fulfillment center.
- Implemented process improvements that increased efficiency in order fulfillment operations.
- Streamlined inventory management processes, reducing discrepancies and improving overall accuracy.
- Developed standard operating procedures to ensure compliance with regulatory requirements and company policies.
Table Games Dealer
Lake Elsinore Resort & Casino
Lake Elsinore, CA
09.2014 - 04.2026
- Assisted with various card games including blackjack, pai-gow, baccarat, Spanish 21, Crazy 4 poker, 3 card poker, Ultimate Texas Hold 'em, and Let It Ride. Facilitated a welcoming environment for players to enjoy their gaming experience. Supported team members in maintaining game integrity and adherence to rules.
- Delivered exceptional service by engaging with guests to enhance their overall experience.
- Executed game dealings with exceptional proficiency and precision.
- Designed and executed engaging experiences that captivated all guests.
- Assisted in managing communication with clients to address inquiries and provide support. Facilitated coordination among team members to ensure project tasks were completed efficiently. Supported project timelines by organizing schedules and resources effectively.
Restaurant Manager
Joseph’s Bar and Grill
Downey, CA
01.2014 - 01.2016
- Supervises, directs, all restaurant activities, including staffing, scheduling, inventory, and sales.
- Bartending, Customer service, including conflict resolution as needed to improve customer satisfaction.
- Achieves sales, profit, quality and customer service goals.
- PH: (213)308-5235
General Manager
AFC Sushi Franchise
San Marcos, CA
01.2009 - 01.2013
- Plans, directs and implements all area operations. Reinforce overall company philosophy, strategy and culture to employees.
- Develops common direction and emphasized customer satisfaction with all team members.
- Achieves sales, profit, quality and customer service goals.
- Manage inventory control
- PH: (310)604-3200
Table Games Casino Service Team Leader
Pechanga Resort and Casino
Temecula, CA
01.2007 - 01.2008
- Supports operational functions that help the casino run smoothly.
- Resolve guest disputes efficiently and communicates directly to management.
- Efficiently meets guest’s needs to enhance their gaming experience.
- Follows all gaming procedures and policies.
- Supervises dealer’s performance to maintain integrity in all game procedures
- Tracks and maintain players betting limits, high action play and gaming win/loss at all times
- Process players credit transactions, i.e., markers
- Assigned to High Limit Gaming
- Complies with Title 31 Regulations
- PH: (951) 693-1819
Table Games Dealer
Pechanga Resort and Casino
Temecula, CA
01.2006 - 01.2007
- Proficient in Black Jack, Pai-Gow, Baccarat, 3 Card Poker, Ultimate Texas Hold ‘em and Let It Ride.
- Provides excellent service and experience with interaction of guests.
- Professionally deals the games with the utmost proficiency and accuracy.
- Created a memorable experience for all guests
- PH: (951) 693-1819
Education
No Degree - General Studies
Mt. San Antonio College
Walnut, CAGED -
Chino Valley Unified School District
Chino, CA01.2001
Skills
Facilitated numerous table games
Implemented safety measures, reducing accidents
Enhanced customers satisfactory
Expertise in gaming regulations and table games
Handled cash transactions
Performed table games with accuracy
Timeline
Amazon Associate
Amazon
12.2020 - Current
Table Games Dealer
Lake Elsinore Resort & Casino
09.2014 - 04.2026
Restaurant Manager
Joseph’s Bar and Grill
01.2014 - 01.2016
General Manager
AFC Sushi Franchise
01.2009 - 01.2013
Table Games Casino Service Team Leader
Pechanga Resort and Casino
01.2007 - 01.2008
Table Games Dealer
Pechanga Resort and Casino
01.2006 - 01.2007
No Degree - General Studies
Mt. San Antonio College
GED -
Chino Valley Unified School District