Meeka Smith
Hoover,Al
Summary
Innovative processor seeks position offering opportunities for new professional and personal
challenges. Self-starter with a positive, can-do attitude who is driven to learn, improve and succeed.
Results-oriented who thrives in fast-paced and competitive environments. Brings strong analytical
and problem solving skills. Dynamic and reliable SBA Processor with 23 years of banking, customer
service and processing experience.
Overview
10
10
years of professional experience
Work History
Operations Manager
HomeGoods
08.2019 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Enhanced employee management by developing schedules, tracking time and administering payroll.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels.
SBA Processor
Regions Bank
02.2015 - 02.2019
- Work with bankers and vendors to collect documentation for loan closings
- Ensure loan is in regulation compliance with Regions and Small Business Administration
- Accurately entered client data into a company-based software program
- Examined Deeds of Trust to determine the grantor, grantee, trustee and loan amount
- Worked with internal departments
- Executed the loan process, including appraisals, preliminary title reports, UCC searches, environmental reports, insurance information and flood certificates
- Checked approvals against established bank and government lending standards
- Managed any conditions sent from underwriting departments
- Completed closing process by collaborating with attorneys, title companies and government clerks
- Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers
- Adhered to regulatory and company security and audit procedures
- Review insurance information and flood certificates
Education
General Studies
Homewood High School
Homewood, ALCertificate of Attendance: Understanding the SOP -
National Association of Government Lenders, Inc
2015
Certificate of Completion: Intermediate Excel Course -
Culverhouse College of Commerce, The University of Alabama
2015
Certificate of Attendance: Closing and Funding the SBA Loan -
The National Association of Government Lending
Birmingham, AL2015
Certificate - Closing And Funding The SBA Loan
Certificate of Attendance
2015
Skills
- Detail-oriented Focused on customer satisfaction
- Strong organizational skills Deadline-oriented
- Superior research skills Proficient in banking software
- Flexible team player Team leadership
- Excellent communication skills Skilled multi-tasker
- Banking
- Business Administration
- Closing
- Excellent communication
- Client
- Customer satisfaction
- Detail-oriented
- Documentation
- Due diligence
- Government
- Insurance
- Team leadership
- Excel
- Strong organizational skills
- Real estate
- Research
- SOP
- Team player
- UCC
Affiliations
Timeline
Operations Manager
HomeGoods
08.2019 - Current
SBA Processor
Regions Bank
02.2015 - 02.2019
General Studies
Homewood High School
Certificate of Attendance: Understanding the SOP -
National Association of Government Lenders, Inc
Certificate of Completion: Intermediate Excel Course -
Culverhouse College of Commerce, The University of Alabama
Certificate of Attendance: Closing and Funding the SBA Loan -
The National Association of Government Lending
Certificate - Closing And Funding The SBA Loan
Certificate of Attendance
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