Dependable and calm under pressure, with over seven years of front desk experience in high-traffic community settings. Skilled at de-escalating situations, managing visitor flow, and maintaining smooth daily operations through attentive, solution-focused service.
Overview
8
8
years of professional experience
Work History
Stagehand/Event Volunteer
Freelance Chicago Music Events
Chicago, Illinois
04.2022 - Current
Set up stages and equipment for various live music events.
Assisted in loading and unloading gear before and after events.
Collaborated with production teams to ensure smooth event execution.
Followed safety protocols during event setup and teardown activities.
Loaded and unloaded equipment from trucks.
Rigged lights, curtains, scenery and other pieces for shows and events.
Placed furniture, platforms, risers or any necessary items required for a show and event.
Maintained cleanliness of backstage area before, during and after productions.
Adhered to safety protocol in storing, loading and unloading set pieces and stage equipment.
Front Desk Associate
JPUSA/Friendly Towers
Chicago, Illinois
12.2017 - Current
Managed phone calls and directed inquiries to appropriate departments.
Maintained cleanliness and organization of the front desk area.
Greeted and assisted guests with check-in and check-out processes.
Handled guest complaints professionally, ensuring satisfaction during stays.
Monitored security protocols to ensure safety of guests and property.