Meena Ghimire
Keller,TX
Summary
Qualified Desired Position with solid background in sales management. Successfully led teams to meet and exceed sales targets, while implementing effective strategies to boost customer satisfaction. Demonstrated strong leadership and communication skills, fostering collaborative team environment and driving consistent results.
Successful Job Title with background leading and overseeing sales team. Highly skilled at hiring, training and encouraging sales staff by teaching proven sales tactics, addressing performance concerns and resolving day-to-day sales issues. Quick to build relationships with sales staff to motivate, coach on methods to increase customer satisfaction and maintain smooth daily operations.
Overview
2019
2019
years of professional experience
Work History
Sales AssociateManager
Tres Amigos
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
- Developed client rapport for better customer satisfaction and repeat business.
- Maintained accurate records of all transactions, inventory movements, customer interactions allowing for data-driven decision-making and improved operational efficiency.
- Motivated and led sales team to achieve performance targets for initial prospect interaction, scheduling, engagement during sales process and closing.
- Increased sales revenue by implementing effective sales strategies and building strong customer relationships.
- Recruited and hired new sales staff by coordinating advertisement of open positions and conducting interviews.
- Built relationships with customers and community to establish long-term business growth.
Sales Associate
G&M Mini Mart
06.2012 - 05.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
- Recommended complementary purchases to customers, increasing revenue.
- Monitored customers for signs of security concerns and escalated issues to management.
- Performed cash, card, and check transactions to complete customer purchases.
Warehouse Associate
Amazon
04.2018 - 08.2018
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted in reducing product damage by properly handling and storing materials.
- Completed regular cycle counts to maintain accurate inventory records.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Sales Associate Manager
Circle A Beer&Wine
06.2014 - 06.2015
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Accountant
Heavy Help Link Pvt Ltd
11.2001 - 03.2006
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Used advanced software to prepare documents, reports, and presentations.
- Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.
- Managed cash flow effectively, ensuring all company liabilities were met in a timely manner and surplus funds were invested wisely.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Prepared and filed tax forms to meet needs of customers.
- Improved financial reporting accuracy through meticulous data analysis and reconciliation efforts.
- Enhanced financial accuracy by meticulously reconciling bank statements and financial records monthly.
- Developed and maintained strong relationships with external auditors, ensuring smooth and efficient audit process.
- Provided journal entries and performed accounting on accrual basis.
- Prepared working papers, reports and supporting documentation for audit findings.
- Maintained integrity of general ledger and chart of accounts.
- Collected and reported monthly expense variances and explanations.
- Tracked funds, prepared deposits and reconciled accounts.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Trained new employees on accounting principles and company procedures.
Education
Master’s In Business Studies - Business Management
Shankar Dev Campus
Putalisadak,Kathmandu,Nepal01.2006
Bachelors In Business Study - Account/Finance
Kanya Multiple College
Dillibazar,Kathmandu,Nepal12.2001
Skills
- Sales performance reporting
- Analytical problem solver
- Sales operations
- Sales process
- Continuous improvements
- Financial records analysis
- Exceptional multi-tasker
Bookkeeping & Sales
- Superb time management
- Product Knowledge
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Team Leadership
- Bookkeeping
Languages
Nepali
Native or Bilingual
Hindi
Full Professional
English
Professional Working
Timeline
Warehouse Associate
Amazon
04.2018 - 08.2018
Sales Associate Manager
Circle A Beer&Wine
06.2014 - 06.2015
Sales Associate
G&M Mini Mart
06.2012 - 05.2013
Accountant
Heavy Help Link Pvt Ltd
11.2001 - 03.2006
Sales AssociateManager
Tres Amigos
Master’s In Business Studies - Business Management
Shankar Dev Campus
Bachelors In Business Study - Account/Finance
Kanya Multiple College
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