Maribel Ramos
South Gate,CA
Summary
Proven track record in enhancing customer experience and streamlining operations, demonstrated at Tres Amigos Western Wear. Skilled in customer service and problem-solving, adept at fostering teamwork and collaboration. Successfully managed financial transactions with exceptional accuracy, contributing to repeat business and operational efficiency.
Overview
10
10
years of professional experience
Work History
Sales Associate
Tres Amigos Wéstern Wear in
04.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Manager's Assistant
Fallas Paredes Discount Stores
04.2017 - 08.2021
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Scheduled meetings and managed calendar.
- Resolved basic computer and office equipment issues through troubleshooting.
Cashier
Arco Ampm
09.2014 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Receptionist
Law Office Tony
08.2015 - 06.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Alain LeRoy Locke College Preparatory Academy
Los Angeles, CA06.2006
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Sales Associate
Tres Amigos Wéstern Wear in
04.2021 - Current
Manager's Assistant
Fallas Paredes Discount Stores
04.2017 - 08.2021
Receptionist
Law Office Tony
08.2015 - 06.2016
Cashier
Arco Ampm
09.2014 - 08.2016
Alain LeRoy Locke College Preparatory Academy
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