Meena Thirugnanam
Hamilton
Summary
Highly Productive with excellent leadership ability. Strong work ethics with great dedication. Persistent in meeting deadlines. Proven problem solving skills. Quality obsession. Reliable skilled worker with strong leadership ability.
Overview
15
15
years of professional experience
Work History
Outbound Process Assistant TEB6
Amazon
08.2021 - Current
- Assisted area Managers in daily Shift operation
- Controlled daily staffing board and labor tracking of associates
- Quarterly communication with Ship dock for planned labor moves
- Ensured CPT’s were cleared on time without any misses
- Created new drop zones to identify the location of all the CPT cages
- Created Slack channel to communicate with any problems with Asins which is used to a great extent by everyone to communicate with in bound
- Also created another channel in Slack to focus on quality errors
- Identified, coached and developed multiple tier 1 AAs to leading problem solvers and kick out operators
- Trained many water spiders in how to organize and manage the floor when there is lot of WIP
- Appointed as team lead for both front and back half for all peak seasons
- Always focused on safety issues and tried to eliminate any safety hazards that would cause a problem for the AAs
- Trained many AAs with lifting techniques so they don’t injure their backs
- Always on the lookout for best practices for the AAs and to help them with their needs so they work environment is apt for them which helps increase production
- Raised production to a great extent after I became a PA
- Coached and developed multiple tier 1 AAs to shifts best PAs
- Have outlined plan to eradicate quality errors by coordinating with the inbound team
- Worked with Operating Managers to identify and rectify barriers
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted coworkers and staff members with special tasks on daily basis.
- Monitored and reported on process performance to verify compliance with established standards.
- Identified and resolved process issues to drive optimal workflow and business growth.
Outbound Pack Ambassador
Amazon
03.2018 - 08.2021
- Assisted learning department with onboarding of new associates
- Trained many managers with the entire outbound process, like pack, rebin, Problem solve and Kick out
- Trained the entire management from YOW1 to perfection
- Always made sure the associates are coached and guided accurately in order to avoid errors
- Trained associates in all areas including BOD and SIOC and Gift wrap areas
- Always emphasized on quality
- Guided coached and mentored fellow AA as needed
- Very reliable and was always called upon when big batches of new employees onboard
- Engaged associates to increase their performance
- As Pack Problem solver, found many ways to identify and fix errors
- Coordinated with the PPQAs to fix problems in the bin when wrong items are stowed
Warehouse Associate
Amazon
10.2017 - 03.2018
- Worked in the outbound Pack department, was recognized as number one packer within a very short period of time
- Performed an outstanding job in packing Singles, Multies, Rebin and also in BOD and SIOC and Gift wrap
- Always insisted on quality while still being focused on performance
- Always reliable and liked by all the Managers
IMAGE REMIT BANKING SECTOR
01.2010 - 01.2016
- Sort mails in the boxes
- Separate checks from invoices
- Data entry of all the checks
- Balance checks and invoices from big clients
- Reprint the images and create report to be sent to the clients
Education
B.A. - Economics
Ethiraj College
ISTQB Certification - Soft ware Testing
Villanova University
Villanova, PAMicrosoft System Engineering Certification - 5 papers
Skills
- Safety Management
- Workflow Management
- Assignment Delegation
- Management Support
Timeline
Outbound Process Assistant TEB6
Amazon
08.2021 - Current
Outbound Pack Ambassador
Amazon
03.2018 - 08.2021
Warehouse Associate
Amazon
10.2017 - 03.2018
IMAGE REMIT BANKING SECTOR
01.2010 - 01.2016
Microsoft System Engineering Certification - 5 papers
B.A. - Economics
Ethiraj College
ISTQB Certification - Soft ware Testing
Villanova University
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