Summary
Overview
Work History
Education
Skills
Timeline
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Meenal Chawda

Bank Teller
Foxborough,MA

Summary

Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.

Overview

3
3
years of professional experience
1
1
year of post-secondary education

Work History

Head Bank Teller

Citizens Bank
Lexington, MA
04.2020 - Current
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Educated customers on use of banking website and mobile apps.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Processed customer transactions promptly, minimizing wait times.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
  • Received loan and utility payments, sending funds to correct destinations.
  • Established rapport with new clients to increase satisfaction and loyalty.
  • Handled various accounting transactions.
  • Executed wire transfers, stop payments and account transfers.
  • Maintained friendly and professional customer interactions.
  • Worked with customers to understand needs and provide excellent service.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Taking care of Foreign currency and order cash for the branch and ATM
  • Helping customer with safe deposit boxes.

Sales Associate

Bluemoon International
Cambridge, MA
08.2019 - 02.2020
  • Prepared merchandise for sales floor by pricing or tagging.
  • Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
  • Processed product returns and assisted customers with other selections.
  • Answered customer questions about sizing, accessories and merchandise care.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained records related to sales, returns and inventory availability.
  • Solved customer challenges by offering relevant products and services.

Education

High School Diploma -

IITC
Thane India
04.2009 - 06.2010

Skills

Consumer banking specialist

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Timeline

Head Bank Teller

Citizens Bank
04.2020 - Current

Sales Associate

Bluemoon International
08.2019 - 02.2020

High School Diploma -

IITC
04.2009 - 06.2010

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Meenal ChawdaBank Teller