Summary
Overview
Work History
Education
Skills
Education Credentials
Certification
Key Skills Assessment Highlights
Timeline
Generic

Meera Patel

Austin,TX

Summary

Reliable and Focused Pharmaceutical industry professional with extensive practical and academic knowledge of global pharmacy practices. Compliant with GCP, GMP, ICH and HIPPA guidelines. Effective multitasker able to handle multiple projects efficiently and accurately. Effective independent worker as well as excellent team player. Detail-oriented, compassionate Pharmacist with the ability to manage a team of highly productive professionals, establish relationships with colleagues and customers, and find accurate answers by utilizing drug resources. Applies written and verbal communication skills to educate patients on safe, qualitative, and cost-effective drug therapy. Models compliance with regulations and guidelines, while supporting organizational principles of ethics. Passionate for helping others, while providing dependable and qualitative service.

Overview

17
17
years of professional experience
1
1
Certification

Work History

United Healthcare/OptumRx
08.2024 - 02.2025
  • Reviewed prior authorization requests and ensured compliance with payer requirements
  • Communicated with healthcare providers to obtain necessary medical justifications
  • Maintained up-to-date knowledge of insurance policies and formulary restrictions
  • Ensured compliance with HIPAA and other regulatory guidelines
  • Conducted case reviews for denied claims and drafted appeal letters based on medical necessity
  • Worked with pharmacy benefit managers (PBMs) to resolve claim discrepancies
  • Provided education to healthcare professionals on coverage criteria and formulary guidelines
  • Assisted patients in understanding insurance coverage and medication access options

CVS Caremark
01.2024 - 07.2024
  • Processing incoming Commercial Prior Authorization request via phone and fax
  • Advising Pharmacies and Providers of policy holder benefits
  • Processing Pharmacy claim rejections
  • Answering incoming Pharmacy helpdesk inquiries
  • Verifying patient insurance coverage, determines eligibility and benefits
  • Providing excellent customer service to both internal and external customers

LIBERTY Pharmacy
08.2023 - 12.2023
  • Supporting Prior Authorization Team of collaborated Doctor offices during peak volume times through CovermyMed
  • Ensuring customer satisfaction, demonstrating genuine compassion and care for patients to optimize the customer experience, and provide professional customer support and service
  • Monitoring medication therapy regimens for contraindications, drug-drug interactions, drug-food interactions, drug-laboratory test interactions, allergies, appropriateness of drug and dose, indications and therapeutic duplications
  • Managing Long-Term Care Unit at the pharmacy by accurately filling and packaging prescriptions for special populations and providing counseling and education

Assistant Pharmacy Manager

PUBLIX
03.2018 - 08.2023
  • Implemented evidence-based clinical programs and medication therapy management (MTM) programs and services through OUTCOMES and MIRIXA and maintained MEDICARE five star rating
  • Collaborate with patient healthcare providers to develop a complete regimen of care for patients
  • Label products with appropriate precautions and provide proper packaging for storage and use
  • Build top performing teams of pharmacy staff through motivation and mentoring; maximize colleagues' strengths; identify development opportunities; decrease knowledge gaps
  • Comply with all pharmacy, federal, state, and local rules and regulations pertaining to pharmaceutical services
  • Deliver exemplary customer service and counseling for over-the-counter medication to ensure an exceptional customer experience, while enhancing customer retention
  • Develop and implement strategic plans to ensure sales and business growth
  • Implement a new process workflow to minimize administrative errors and improve productivity
  • Administer 16 immunizations including influenza, Zostavax, covid-19 and pneumonia vaccines

Pharmacist

BI-LO LLC
01.2014 - 03.2018
  • Counseled patients on drug therapies; provide pharmacological information by answering patient questions at a high-volume retail pharmacy averaging 2500+ prescriptions weekly
  • Analyzed Patient profiles and communicate drug interactions with healthcare providers and other pharmacists
  • Processed, filled, and evaluated prescriptions for completeness and therapeutic appropriateness
  • Applied strong attention to detail to dispense medications according to written prescriptions with 100% accuracy

Quality Analyst

SUN PHARMACEUTICALS
01.2008 - 12.2010
  • Company Overview: India
  • Evaluated, interpreted and presented data to project analytical expert to accomplish project goals
  • Performed Assays, Chromatographic purity, Water content studies using various instruments such as HPLC, GC, KF of raw materials, intermediates, finished API's stability samples using in-house methods using SOP's, cGMP and FDA regulations
  • Maintained regulatory files and electronic database
  • Keeping abreast of new rules, regulations, warning letters and ingredient trends
  • Calibration and maintenance of the Instruments - HPLC, Melting point, FT-IR, UV-visible, Weighing balances, KF, pH machine, etc
  • Sampling of Raw materials, Intermediates, Finished API and cleaning sampling of Intermediates, Finished API
  • India

Education

Pharmacy 5th Year Honors -

Nirma Institute of Pharmacy
01.2010

Bachelor of Pharmacy -

Rajiv Gandhi University, NGSM Institution of Pharmaceutical Science
Mangalore
01.2008

Skills

  • Relationship Building
  • Exemplary Customer Service
  • Regulatory Compliances
  • Immunization Administration
  • Compounding
  • Medication Therapy Management(MTM)
  • Team Leadership and Building
  • Process Improvement
  • Written/Verbal Communication
  • Inventory Management
  • Team Collaboration

Education Credentials

  • Pharmacy 5th Year Honors, Nirma Institute of Pharmacy, 2010
  • Bachelor of Pharmacy, Rajiv Gandhi University, NGSM Institution of Pharmaceutical Science, Mangalore, India, 2008

Certification

  • Texas state Pharmacy License, #72550, 2023 to present
  • North Carolina Pharmacy License, #23901, 2014 to present
  • South Carolina Pharmacy License, #35418, 2014 to present
  • Medication Therapy Management(MTM), certified
  • APhA Pharmacy-Based Immunizer, certified
  • CPR, certified

Key Skills Assessment Highlights

  • United Healthcare/OptumRx, 08/2024, 02/2025, Reviewed prior authorization requests and ensured compliance with payer requirements., Communicated with healthcare providers to obtain necessary medical justifications., Maintained up-to-date knowledge of insurance policies and formulary restrictions., Ensured compliance with HIPAA and other regulatory guidelines., Conducted case reviews for denied claims and drafted appeal letters based on medical necessity., Worked with pharmacy benefit managers (PBMs) to resolve claim discrepancies., Provided education to healthcare professionals on coverage criteria and formulary guidelines., Assisted patients in understanding insurance coverage and medication access options.
  • CVS Caremark, 01/2024, 07/2024, Processing incoming Commercial Prior Authorization request via phone and fax., Advising Pharmacies and Providers of policy holder benefits., Processing Pharmacy claim rejections., Answering incoming Pharmacy helpdesk inquiries., Verifying patient insurance coverage, determines eligibility and benefits., Providing excellent customer service to both internal and external customers.
  • LIBERTY Pharmacy, Austin, TX, 08/2023, 12/2023, Supporting Prior Authorization Team of collaborated Doctor offices during peak volume times through CovermyMed., Ensuring customer satisfaction, demonstrating genuine compassion and care for patients to optimize the customer experience, and provide professional customer support and service., Monitoring medication therapy regimens for contraindications, drug-drug interactions, drug-food interactions, drug-laboratory test interactions, allergies, appropriateness of drug and dose, indications and therapeutic duplications., Managing Long-Term Care Unit at the pharmacy by accurately filling and packaging prescriptions for special populations and providing counseling and education.
  • PUBLIX, Charlotte, NC, Assistant Pharmacy Manager, 03/2018, 08/2023, Implemented evidence-based clinical programs and medication therapy management (MTM) programs and services through OUTCOMES and MIRIXA and maintained MEDICARE five star rating., Collaborate with patient healthcare providers to develop a complete regimen of care for patients., Label products with appropriate precautions and provide proper packaging for storage and use., Build top performing teams of pharmacy staff through motivation and mentoring; maximize colleagues' strengths; identify development opportunities; decrease knowledge gaps., Comply with all pharmacy, federal, state, and local rules and regulations pertaining to pharmaceutical services., Deliver exemplary customer service and counseling for over-the-counter medication to ensure an exceptional customer experience, while enhancing customer retention., Develop and implement strategic plans to ensure sales and business growth., Implement a new process workflow to minimize administrative errors and improve productivity., Administer 16 immunizations including influenza, Zostavax, covid-19 and pneumonia vaccines.
  • BI-LO LLC, Rock Hill, SC, Pharmacist, 01/2014, 03/2018, Counseled patients on drug therapies; provide pharmacological information by answering patient questions at a high-volume retail pharmacy averaging 2500+ prescriptions weekly., Analyzed Patient profiles and communicate drug interactions with healthcare providers and other pharmacists., Processed, filled, and evaluated prescriptions for completeness and therapeutic appropriateness., Applied strong attention to detail to dispense medications according to written prescriptions with 100% accuracy.
  • SUN PHARMACEUTICALS, India, Quality Analyst, 01/2008, 12/2010, Evaluated, interpreted and presented data to project analytical expert to accomplish project goals., Performed Assays, Chromatographic purity, Water content studies using various instruments such as HPLC, GC, KF of raw materials, intermediates, finished API's stability samples using in-house methods using SOP's, cGMP and FDA regulations., Maintained regulatory files and electronic database., Keeping abreast of new rules, regulations, warning letters and ingredient trends., Calibration and maintenance of the Instruments - HPLC, Melting point, FT-IR, UV-visible, Weighing balances, KF, pH machine, etc., Sampling of Raw materials, Intermediates, Finished API and cleaning sampling of Intermediates, Finished API.

Timeline

United Healthcare/OptumRx
08.2024 - 02.2025

CVS Caremark
01.2024 - 07.2024

LIBERTY Pharmacy
08.2023 - 12.2023

Assistant Pharmacy Manager

PUBLIX
03.2018 - 08.2023

Pharmacist

BI-LO LLC
01.2014 - 03.2018

Quality Analyst

SUN PHARMACEUTICALS
01.2008 - 12.2010

Pharmacy 5th Year Honors -

Nirma Institute of Pharmacy

Bachelor of Pharmacy -

Rajiv Gandhi University, NGSM Institution of Pharmaceutical Science
Meera Patel