Meeso Chang
Houston,TX
Summary
Strategic B2B sales professional with a track record of driving new business acquisition, retaining top-tier clients, and expanding high-value accounts. Specializing in analytical problem-solving and complex enterprise sales cycles, I consistently deliver powerful ROI and long-term client retention. Ready to leverage my expertise in solution-oriented selling to manage multi-layered client portfolios and drive strategic growth as a Client Executive at Verizon Business.
Overview
12
12
years of professional experience
Work History
Senior Account Manager
Verizon
Los Angeles, California
10.2019 - Current
- Recognized as a top-tier new business acquisition leader, consistently ranking in the top for highest new line count generated through strategic territory mapping, foot blitzing, cold-calling, and partner-channel selling.
- Achieved the lowest account churn and disconnection rate in the division by cultivating strategic, long-term relationships with C-level decision-makers and ensuring proactive, solution-oriented account management.
- Selected by directors for the exclusive Client Executive Development Program, demonstrating a consistent history of exceeding sales quotas, expanding existing customer bases, and managing complex B2B portfolios.
- Mentored and onboarded new sales representatives, designing and delivering training on advanced prospecting, relationship-building, and retention methodologies to accelerate team ramp-up and drive department-wide quota attainment.
- Positioned innovative technology solutions to solve complex business challenges by cultivating strategic, long-term partnerships with C-suite executives and key decision-makers.
- Optimized territory performance and revenue forecasting by rigorously managing the full-cycle sales pipeline and lead progression within Salesforce.
SMB Specialist
Verizon
Huntington Beach, California
10.2018 - 10.2019
- Ranked as the #1 Sales Performer in the Pacific region, consistently exceeding month-over-month quotas and driving massive acquisition with 175 net-new business profiles and 800+ new lines YTD.
- Achieved top regional sales volume for Voice over IP VoIP and routing solutions, successfully positioning and deploying complex telecommunications infrastructure for B2B clients.
- Engineered a highly efficient and predictable sales funnel, leveraging targeted outreach to maintain exceptional performance ratios: a 27% prospecting-to-meeting ratio, 61% opportunity conversion rate, and an outstanding 63% close rate.
- Generated a high-velocity sales pipeline, averaging 8 executive-level meetings attended and 4 net-new enterprise opportunities created on a weekly basis.
- Mastered internal CRM and sales platforms (BuSS, Playbook) to direct end-to-end funnel management, accurately forecast revenue, and ensure high closing rates across the territory.
Solutions Manager
Verizon
Cerritos, California
01.2018 - 10.2018
- Directed district-wide outbound sales initiatives, hosted weekly prospecting blitzes, and coached SMB Leads and Specialists on outreach methodologies to enhance pipeline growth.
- Achieved an elite 90% close rate on executive sales appointments by aggressively hunting net-new logos, executing targeted B2B cold outreach, and building immediate trust with business owners.
- Appointed as District Business Lead by senior leadership, recognized for architecting and deploying a highly structured, scalable business development playbook used across the district.
- Cultivated high-performance B2B sales culture within territory, mentoring representatives on business acumen and consultative selling to improve team proficiency.
- Orchestrated account management and retention strategies, establishing post-sale engagement and follow-up protocols to safeguard recurring revenue and sustain long-term client relationships.
Solutions Specialist
Verizon
Los Angeles, California
11.2014 - 01.2018
- Recognized as the #1 Solutions Specialist in the Pacific Market and Enterprise division, consistently outperforming month-over-month quotas and securing the prestigious "Mavericks" award 6 consecutive times for exceptional B2B revenue generation.
- Championed client experience to drive retention, consistently achieving highest Net Promoter Scores (NPS) in district and leading territory to 10 exclusive "Gold" performance awards.
- Architected warm-lead generation strategy, leveraging social selling and business intelligence platforms (LinkedIn, Manta, Google) to research enterprise accounts, identify operational pain points, and secure executive-level appointments.
Education
Associate of Arts - Business Communication
Cerritos College
Norwalk, CA08-2009
Skills
- B2B New Business Acquisition
- Consultative selling
- Contract negotiation
- Key account management
- Customer retention
- Executive relationship building
- Advanced CRM Management
- Telecommunications & Network Solutions
- Territory mapping
- Team leadership
Languages
Korean
Native/ Bilingual
Affiliations
- 10x Marathon Runner
Accomplishments
- Top New Acquisition performer
Timeline
Senior Account Manager
Verizon
10.2019 - Current
SMB Specialist
Verizon
10.2018 - 10.2019
Solutions Manager
Verizon
01.2018 - 10.2018
Solutions Specialist
Verizon
11.2014 - 01.2018
Associate of Arts - Business Communication
Cerritos College