Meet Panchal
Park Ridge,IL
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Lead
United Ground Express
12.2022 - 05.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Assigned and coordinated tasks with Passenger Assistance Agents.
Generated accurate and timely reports.
Maintained knowledge of FAA/TSA/Airline/Company regulations.
Quality Specialist
Fieldwork NRC
05.2021 - 11.2022
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Analyzed quality and performance data to support operational decision-making.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
Education
Bachelor's of science - Business Administration, data science
Northwestern university
Relevent coursework:Micro and macro-econamics,Calculaus, Statics,Financial accounting,Data science foundation,Marketing stragety -
Certificates-Certifacte in project -
Skills
- Skilled collaborator
- Committed High Achiever
- Rapid and Adaptive
- Growth marketing
- Creative and analytics skills
- Lead Identification
- Job Assignments
- Operational Efficiency and Safety
Certification
Project manager
Timeline
Team Lead
United Ground Express
12.2022 - 05.2023
Quality Specialist
Fieldwork NRC
05.2021 - 11.2022
Bachelor's of science - Business Administration, data science
Northwestern university
Relevent coursework:Micro and macro-econamics,Calculaus, Statics,Financial accounting,Data science foundation,Marketing stragety -
Certificates-Certifacte in project -
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