Meet Patel
Streamwood,IL
Summary
Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans and scripts. Dedicated to analyzing and resolving defects. Focused Quality Analyst experienced in developing and executing manual and automated test cases. Highly proficient in testing tools, systems and software. History of hiring, training and motivating workshop employees to meet challenging objectives. Skilled leader and complex problem-solver with excellent planning and organizational skills. Organized and proactive management professional. Talented Workshop Supervisor focused on leading team operations. Known for maintaining tight schedules for work orders, maintenance plans and equipment repairs.
Overview
7
7
years of professional experience
Work History
Quality Assurance Representative
USMC
01.2023 - Current
- Assisted with developing and implementing quality assurance improvements based on call evaluation results.
- Reviewed and scored calls made utilizing company-defined quality monitoring standards
- Performed call audits to monitor regulatory compliance.
- Provided ongoing feedback to management and call representatives to foster improvement.
Workshop Supervisor
USMC
01.2023 - Current
- Kept team members on task with hands-on supervision and coaching.
- Maintained neat and clean work areas to maximize efficiency and safety.
- Controlled costs by effectively managing supplies and labor hours.
- Implemented preventive, corrective and predictive maintenance policies.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
Production Controller
USMC
01.2023 - Current
- Prepared job order documents and gave timely approvals.
- Established and enforced organization systems and standards.
- Monitored inventory use and adjusted inventory control techniques.
- Trained new employees in various departments and safety standards.
Aircrew Flight Equipment Technician
USMC
07.2020 - Current
- Maintained repair logs to document all corrective and preventive aircraft maintenance.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
- Inspected airframes to detect wear and other defects.
- Analyzed engineering drawings and schematics to troubleshoot systems and diagnose solutions.
Associate
Walmart
09.2016 - 09.2019
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Trained and mentored junior staff on customer service strategies and techniques.
Education
Entrepreneurship
American Public University System
Charles Town, WVSkills
- Quality Assurance
- QC Reporting
- Management Collaboration
- Supervisor Collaboration
- Excellent Problem-Solving Skills
- Equipment Maintenance
Hobbies
Loves to follow motorsport.
Languages
Hindi
Limited Working
Gujarati
Professional Working
Timeline
Quality Assurance Representative
USMC
01.2023 - Current
Workshop Supervisor
USMC
01.2023 - Current
Production Controller
USMC
01.2023 - Current
Aircrew Flight Equipment Technician
USMC
07.2020 - Current
Associate
Walmart
09.2016 - 09.2019
Entrepreneurship
American Public University System
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