Healthcare education program director and student recruitment leader with experience launching and managing the first U.S. Master of Science program in Healthcare Quality and Patient Safety. Brings curriculum coordination, admissions oversight, marketing campaign development, and clear communication across print, web, social media, and live presentations.
Overview
26
26
years of professional experience
Work History
Independent Consultant
Feinberg School of Medicine, Northwestern University
Chicago, IL
01.2017 - 01.2023
Student Recruitment Specialist, Graduate Programs in Healthcare Quality and Patient Safety (HQPS)
Directing student recruitment by meeting with potential applicants and assisting qualified applicants with the online application process.
Managed application process from start to finish, coordinating the HQPS admissions committee and leading orientation sessions for all incoming students.
Designed and implemented targeted marketing campaigns for HQPS programs, engaging medical division chiefs, presenting at faculty meetings, promoting programs at national conferences, and hosting online information sessions. Additional responsibilities included:
Managed the website, social media, and LinkedIn sites for the programs.
Created and produced diverse marketing materials for the program utilizing print, electronic, web-based, and radio broadcasting media.
Client: Feinberg School of Medicine, Northwestern University, Chicago, IL
Program Manager
Feinberg School of Medicine, Northwestern University
Chicago, IL
01.2006 - 01.2017
Graduate Programs in Healthcare Quality and Patient Safety (HQPS)
Directed all aspects of the graduate programs in HQPS, including the management of faculty, students, facilities, syllabi, marketing, budget tracking, accreditation, and all other aspects of successfully launching and managing the first Master of Science Program in Healthcare Quality and Patient Safety in the USA.
Designed and implemented strategic marketing campaigns targeting specific audiences, resulting in increased student enrollment.
Recruited, trained, and supervised HQPS program assistants to ensure effective program support.
Supported the course directors with curriculum management and assisted with guest faculty selection, communication, and topic development.
Led course updates and improvements for the programs, including evaluating and updating content, exams, regulatory information, and assessment.
Reviewed current market trends in healthcare quality and patient safety education to inform future program development.
Legal and Compliance Specialist
UBS Global Asset Management (Americas) Inc.
Chicago, IL
01.2000 - 03.2004
Coordinated departmental functions to ensure timely completion of assigned tasks.
Management Consultant
A.T. Hudson & Co., Inc.
Oradell, NJ
07.1997 - 10.1999
Collaborated with cross-functional teams to implement new processes and systems.
Education
Business Mathematics and Statistics
Coventry University
Coventry, England
06-1996
Skills
Program marketing
Recruitment techniques
Project management
Curriculum design
Curriculum management
Website management
Social media management
Program administration
Critical analysis
Organizational skills
Public speaking
Interpersonal communication
Volunteer Work
Juvenile Diabetes Research Foundation, Mentor/Volunteer, Chicago
Illinois Special Olympics Volunteer, Chicago
Timeline
Independent Consultant
Feinberg School of Medicine, Northwestern University
01.2017 - 01.2023
Program Manager
Feinberg School of Medicine, Northwestern University