Saxi Patel Patel
Livingston
Summary
Productive Front Office Manager with excellent skills in customer service, office management and administrative support. Remains professional and tactful in all situations with focus on increasing satisfaction and retention. Versed in managing vendor and service provider relationships while maintaining meticulous records.
Overview
2
2
years of professional experience
Work History
Front Office Manager
Americas Best Value Inn & Suites
Livingston, TX
12.2025 - Current
- Assisted in managing front desk operations and guest services.
- Supported check-in and check-out processes for smooth guest experiences.
- Responded to guest inquiries, resolving issues efficiently and professionally.
- Maintained organized front office environment, ensuring cleanliness and functionality.
- Monitored inventory of office supplies, ensuring timely replenishment for operations.
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Collaborated with housekeeping and maintenance departments to ensure timely room availability and optimal guest experience.
- Managed reservation inquiries over phone/email/web platforms effectively ensuring full capacity utilization.
- Established team priorities, maintained schedules and monitored performance.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
Software Tester
Unitask
India
11.2023 - 10.2025
- Executed comprehensive test plans to ensure software quality and functionality.
- Developed and maintained automated test scripts using Selenium and JUnit.
- Collaborated with development teams to identify, document, and troubleshoot defects.
- Conducted regression testing to verify software updates and enhancements.
Education
Master of Science - Computer Science
SN Patel Institute of Technology
India12-2024
Skills
- Effective multitasking
- Workflow optimization
- Customer service
- Customer relations
- Microsoft Office Suite
- Hospitality services
- Data entry
Timeline
Front Office Manager
Americas Best Value Inn & Suites
12.2025 - Current
Software Tester
Unitask
11.2023 - 10.2025
Master of Science - Computer Science
SN Patel Institute of Technology