Dynamic professional with experience in customer service and healthcare. Known for strong time management and teamwork skills. Focused on improving service efficiency and enhancing client interactions to drive satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks in Target
Orchard Park, NY
09.2025 - 03.2026
Prepared and served high-quality beverages in fast-paced environment.
Maintained cleanliness and organization of workstations to ensure safety and efficiency.
Engaged with customers, providing excellent service and addressing inquiries promptly.
Operated coffee machines and equipment according to safety standards and procedures.
Collaborated with team members to optimize workflow during peak hours.
Patient Service Representative
Great Lakes Medical Imaging
Orchard Park, NY
09.2023 - 06.2025
Assisted patients with scheduling appointments and managing inquiries to enhance service efficiency.
Processed patient registrations and insurance verifications to ensure accurate billing and compliance.
Coordinated communication between medical staff and patients, improving overall satisfaction and care continuity.
Utilized electronic health record systems to maintain accurate patient information and streamline workflows.
Car Insurance Agent
Geico
Getzville, NY
06.2023 - 09.2023
Educated clients on policy options and coverage details to enhance understanding and satisfaction.
Managed client accounts, ensuring accurate documentation and timely updates for renewal processes.
Collaborated with team members to streamline claims processing and improve customer service efficiency.