Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Smith

Orchard Park

Summary

Dynamic professional with experience in customer service and healthcare. Known for strong time management and teamwork skills. Focused on improving service efficiency and enhancing client interactions to drive satisfaction and loyalty.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks in Target
Orchard Park, NY
09.2025 - 03.2026
  • Prepared and served high-quality beverages in fast-paced environment.
  • Maintained cleanliness and organization of workstations to ensure safety and efficiency.
  • Engaged with customers, providing excellent service and addressing inquiries promptly.
  • Operated coffee machines and equipment according to safety standards and procedures.
  • Collaborated with team members to optimize workflow during peak hours.

Patient Service Representative

Great Lakes Medical Imaging
Orchard Park, NY
09.2023 - 06.2025
  • Assisted patients with scheduling appointments and managing inquiries to enhance service efficiency.
  • Processed patient registrations and insurance verifications to ensure accurate billing and compliance.
  • Coordinated communication between medical staff and patients, improving overall satisfaction and care continuity.
  • Utilized electronic health record systems to maintain accurate patient information and streamline workflows.

Car Insurance Agent

Geico
Getzville, NY
06.2023 - 09.2023
  • Educated clients on policy options and coverage details to enhance understanding and satisfaction.
  • Managed client accounts, ensuring accurate documentation and timely updates for renewal processes.
  • Collaborated with team members to streamline claims processing and improve customer service efficiency.
  • Analyzed client needs to recommend tailored insurance solutions, enhancing overall sales performance.

Education

High School Diploma -

Iroquois Central School District
Elma
06-2017

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cash handling
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Safe food handling practices

Timeline

Barista

Starbucks in Target
09.2025 - 03.2026

Patient Service Representative

Great Lakes Medical Imaging
09.2023 - 06.2025

Car Insurance Agent

Geico
06.2023 - 09.2023

High School Diploma -

Iroquois Central School District