Meg Dewsnap
Chelsea,MA
Summary
Hi there, I'm Meg! I am a passionate and friendly individual who has worked in various customer service fields throughout the years. I am seeking a career change that I am passionate about, I am looking to obtain an entry-level position in real estate to help launch my career.
Overview
5
5
years of professional experience
Work History
Bottle Server/Waitress
Pasha Entertainment | Venu, Icon, Hava
Boston, MA
06.2022 - Current
- Interacted professionally with VIP clients to encourage higher liquor sales
- Informed clients of current sale packages to boost sales
- Developed and created positive relationships with guests
- Communicated with promoters and VIP hosts to ensure specific requests
- Took bottle orders, engaged in bottle parades, and served alcohol to patrons
- Experience serving high-end clientele
- Trained new employees to perform duties.
Medical Practice Coordinator
Skin Deep Med Spa
Boston, MA
06.2019 - 08.2021
- Maintained friendly and welcoming first line of contact with customers
- Upheld knowledge of products and services to promote sales
- Resolved customer complaints in a timely manner while upholding company standards.
- Analyzed data to identify trends in customer behavior and preferences.
- Managed guest check-in and check-out procedures, reservations and payments.
- Managed reservations by answering calls, responding to emails and booking accommodations.
- Monitored inventory levels and ordered additional supplies as needed.
- Processed employee time sheets, payroll information and other administrative documents.
Bottle Service Sales/Waitress
Wonder Bar
Boston, MA
06.2019 - 06.2020
- Promoted deals and specials to patrons to encourage liquor bottle sales
- Delivered VIP bottle service in upscale environment, catering to large guest parties and celebrity clientele.
- Provided excellent customer service by anticipating guest needs and responding quickly to requests.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Assisted other coworkers in times of heavy customer traffic.
Education
Bachelor of Arts - Psychology
University of New Hampshire
Durham05.2019
Skills
- Upselling abilities
- Excellent customer service
- Social Media Marketing
- Basic Computer Knowledge
- Positive and professional
- Guest Relations
- Sales expertise
- Team Collaboration
References
For professional references, please email me at meghandewsnap@gmail.com.
Timeline
Bottle Server/Waitress
Pasha Entertainment | Venu, Icon, Hava
06.2022 - Current
Medical Practice Coordinator
Skin Deep Med Spa
06.2019 - 08.2021
Bottle Service Sales/Waitress
Wonder Bar
06.2019 - 06.2020
Bachelor of Arts - Psychology
University of New Hampshire
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