Megan Pickard
North Fort Myers
Summary
Dynamic Medical Coding Specialist with extensive experience at Orthopedic Specialists of SW Florida. Proven expertise in ICD-10 and E&M coding, ensuring compliance and accuracy. Recognized for enhancing team collaboration and resolving coding discrepancies, contributing to improved operational efficiency in a high-volume practice. Committed to continuous education and excellence in documentation review.
Overview
2026
2026
years of professional experience
Work History
Orthopedic Coding Specialist
Orthopedic Specialists of SW Florida
2019 - Current
- Analyze medical records for accuracy and compliance, and apply accurate ICD-10 and CPT codes for a high-volume practice with 13 orthopedic physicians, while maintaining a 98% accuracy rate.
- Collaborate with healthcare providers to ensure accurate documentation for maximum reimbursement.
- Analyze coding discrepancies, facilitating resolution through effective communication with clinical staff and physicians.
- Adhere to multiple commercial insurance coding guidelines, as well as auto and workers' compensation.
- Maintain updated knowledge of coding requirements, and maintain compliance with industry regulations through continuing education and certification renewal.
Spine/Physiatry/PT and OT Coding Specialists
Orthopedic Specialists of SW Florida
2015 - 2019
- Medical Coding for one Spine Surgeon, one Physiatrist, five Physical Therapists, one Occupational Therapist and five Physical Therapy Assistants.
- Analyzed office, procedure, and therapy notes to accurately assign CPT and ICD-10 codes.
Scheduling Supervisor
Orthopedic Specialists of SW Florida
2014 - 2015
- Supervised a team of seven schedulers and two operators, and oversaw 10 physician schedules to ensure efficient and proper patient care.
- Scheduled all legal services, obtained fee agreements, and pre-payment prior to scheduling for each physician.
- Implemented staff training programs to enhance scheduling accuracy and efficiency.
- Communicated with physicians directly to ensure schedules facilitated efficient clinical processes, and made changes to physician schedule templates as needed.
- Hired 5 employees for the department, 3 of whom are still employees at Orthopedic Specialists. **See references for the names and contact information for Jessica Randall, Susan Spidell-Irving, and Faviola Gomez.
Medicare Billing Specialist
Orthopedic Specialists of SW Florida
2013 - 2014
- Processed Medicare claims ensuring compliance with federal regulations and organizational policies.
- Monitored A/R reports and communicated with insurance providers to resolve denied claims in a timely manner.
- Implemented process improvements that reduced claim denial rates and increased reimbursement accuracy.
- Maintained up-to-date knowledge of changing Medicare regulations and guidelines, ensuring accurate and compliant billing practices.
- Provided exceptional customer service by promptly addressing patient inquiries or concerns related to their Medicare bills.
Scheduling Coordinator
Orthopedic Specialists of SW Florida
07.2009 - 2013
- Created schedule templates for physicians, reviewed regularly with the physicians to ensure schedule efficiency, and executed changes as needed.
- Maintained a schedule for 2 to 4 physicians.
- Gathered patient demographics, medical records, and radiology images for all appointments.
- Processed outside referrals within 24 hours of receipt.
- Mailed paperwork to all new patients.
- Reviewed patient records with physician prior to scheduling to ensure proper patient care.
Education
Certified Professional Coding Certification - CPC
AAPC
05-2015
Associates in Accounting -
Rasmussen University
Fort Myers, FL01-2012
Skills
- ICD-10 and CPT proficiency
- Multi-Specialty Medical coding expertise
- E&M coding proficiency
- Team collaboration
- Documentation review expertise
Timeline
Scheduling Coordinator
Orthopedic Specialists of SW Florida
07.2009 - 2013
Orthopedic Coding Specialist
Orthopedic Specialists of SW Florida
2019 - Current
Spine/Physiatry/PT and OT Coding Specialists
Orthopedic Specialists of SW Florida
2015 - 2019
Scheduling Supervisor
Orthopedic Specialists of SW Florida
2014 - 2015
Medicare Billing Specialist
Orthopedic Specialists of SW Florida
2013 - 2014
Certified Professional Coding Certification - CPC
AAPC
Associates in Accounting -
Rasmussen University