Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Peace Officer
State Of California
11.2018 - 01.2021
Maintained detailed records of incidents, arrests, and investigations for accurate reporting purposes.
Utilized negotiation skills in conflict resolution scenarios to de-escalate potentially dangerous situations effectively.
Served as a liaison between law enforcement agencies, ensuring seamless cooperation during joint operations.
Assistant Manager
Leslie's Pool Supplies
03.2017 - 10.2018
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Improved customer satisfaction by addressing and resolving complaints promptly.
Hairstylist's Assistant
Chaz Dean Studio
01.2015 - 02.2017
Updated client records and maintained client confidentiality.
Consulted with clients on current trends and offered advice on flattering cuts and styles.
Entertained children during cuts to allow guardians to fully focus on appointment services.
Demonstrated thorough knowledge of all salon products and services.