Megan Alexander
Plain,WI
Summary
Proven leader with a track record of exceeding sales goals at TKO BBQ through expert mixology and suggestive selling. Skilled in staff management and customer service, fostering strong relationships and a loyal customer base. Maintains high cleanliness standards, ensuring a safe and welcoming environment. Demonstrates exceptional wine and liquor knowledge, enhancing customer experience.
Overview
9
9
years of professional experience
Work History
Lead Bartender
TKO BBQ
Richland Center, WI
05.2024 - Current
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Childcare Provider
Self-employeed
Plain
03.2016 - 09.2024
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Bar Manager
Daves on Main
Plain, WI
07.2022 - 02.2024
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
Education
Associates - Marketing Management And Research
Madison Area Technical College
Madison, WI05.2008
High School Diploma - General
Monona Grove Liberal Arts
Monona, WI06.2005
Skills
- Customer Service
- Staff Management
- Suggestive Selling
- Inventory
- Food Service
- Cleanliness standards
- Social Media Marketing
- Bar Equipment Maintenance
- Expert Mixology
- Wine and liquor knowledge
- Menu Memorization
Timeline
Lead Bartender
TKO BBQ
05.2024 - Current
Bar Manager
Daves on Main
07.2022 - 02.2024
Childcare Provider
Self-employeed
03.2016 - 09.2024
Associates - Marketing Management And Research
Madison Area Technical College
High School Diploma - General
Monona Grove Liberal Arts