Megan ALLARDYCE
COLUMBUS,OH
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level library services position. Ready to help the team achieve company goals.
Overview
23
23
years of professional experience
Work History
Panera Associate
Panera Bread Five Points
03.2018 - Current
- Provided Customer Bakery Service by taking their orders.
- Greeted customers and offered assistance for increased customer satisfaction.
- Cleaned and organized Bakery which made the bakery stand out to the customers.
- Developed strong rapport with customers and created a positive impression of business.
- Managed customer relations through communication and helpful interactions.
- Engaged in friendly conversation with customers to better uncover individual needs.
- Created an inviting environment for customers by maintaining store organization and cleanliness.
Diet Aide
Wesley Glen
08.2012 - 03.2018
- Arranged tray and or table settings with proper tableware, condiments, and tray cards.
- Observed diners to respond to additional requests and determine when meals were completed.
- Contributed to a clean and safe working environment by maintaining sanitation standards in food preparation areas.
- Maintained positive relationships with healthcare staff, fostering a team-oriented approach towards patient care.
- Cleared tables and removed dishes, trays, and utensils from the dining room to the dishwashing area.
- Maintained compliance with relevant local, state, and federal regulations about food service operations within a healthcare setting.
- Adjusted food preparation methods under customer requests.
- Promoted a positive patient dining experience, fostering an atmosphere of comfort and enjoyment during mealtimes.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
Library Associate
Grandview Heights Public Library
06.2001 - 06.2004
- Processed receipt of new book, audio visual and computer software inventory.
- Located library materials, resources, and technologies to fulfill patron requests.
- Helped patrons locate resources using catalog and circulation systems.
- Placed books on proper shelves when returned to circulation.
- Handled check-in and check-out process of library books and materials at the circulation desk.
- Maintained a clean, organized, and welcoming environment for library users by regularly shelving items and updating displays.
- Created a welcoming and comfortable space by keeping the library clean and organized.
Education
Bachelor of Science - Human Development And Family Studies
Ohio State University
Columbus, OH08.2023
Associate of Science - Dietetics
Columbus State Community College
Columbus, OH04.2012
Bachelor of Arts - Liberal Arts And Sciences
Beacon College
Leesburg, FL05.2010
High School Diploma -
Grandview Heights High School
Columbus, OH06.2004
Skills
- Computer competencies
- Customer service orientation
- Product and Service Sales
- Order Management
- Sales and Promotions
- Customer interaction
- Customer Engagement
- Flexible Hours
- Sales Techniques
- Safety and Cleanliness Standards
- Excellent Written and Verbal Communication
- Sales floor organization
Timeline
Panera Associate
Panera Bread Five Points
03.2018 - Current
Diet Aide
Wesley Glen
08.2012 - 03.2018
Library Associate
Grandview Heights Public Library
06.2001 - 06.2004
Bachelor of Science - Human Development And Family Studies
Ohio State University
Associate of Science - Dietetics
Columbus State Community College
Bachelor of Arts - Liberal Arts And Sciences
Beacon College
High School Diploma -
Grandview Heights High School