Megan ALLARDYCE
COLUMBUS,OH
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level library services position. Ready to help the team achieve company goals.
Overview
23
23
years of professional experience
Work History
Panera Associate
Panera Bread Five Points
Upper Arlington Ohio
03.2018 - Current
- Provided Customer Bakery Service by taking their orders.
- Greeted customers and offered assistance for increased customer satisfaction.
- Cleaned and organized Bakery which made the bakery stand out to the customers.
- Developed strong rapport with customers and created a positive impression of business.
- Managed customer relations through communication and helpful interactions.
- Engaged in friendly conversation with customers to better uncover individual needs.
- Created an inviting environment for customers by maintaining store organization and cleanliness.
Diet Aide
Wesley Glen
Columbus, OH
08.2012 - 03.2018
- Arranged tray and or table settings with proper tableware, condiments, and tray cards.
- Observed diners to respond to additional requests and determine when meals were completed.
- Contributed to a clean and safe working environment by maintaining sanitation standards in food preparation areas.
- Maintained positive relationships with healthcare staff, fostering a team-oriented approach towards patient care.
- Cleared tables and removed dishes, trays, and utensils from the dining room to the dishwashing area.
- Maintained compliance with relevant local, state, and federal regulations about food service operations within a healthcare setting.
- Adjusted food preparation methods under customer requests.
- Promoted a positive patient dining experience, fostering an atmosphere of comfort and enjoyment during mealtimes.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
Library Associate
Grandview Heights Public Library
Grandview Ohio
06.2001 - 06.2004
- Processed receipt of new book, audio visual and computer software inventory.
- Located library materials, resources, and technologies to fulfill patron requests.
- Helped patrons locate resources using catalog and circulation systems.
- Placed books on proper shelves when returned to circulation.
- Handled check-in and check-out process of library books and materials at the circulation desk.
- Maintained a clean, organized, and welcoming environment for library users by regularly shelving items and updating displays.
- Created a welcoming and comfortable space by keeping the library clean and organized.
Education
Bachelor of Science - Human Development And Family Studies
Ohio State University
Columbus, OH08.2023
Associate of Science - Dietetics
Columbus State Community College
Columbus, OH04.2012
Bachelor of Arts - Liberal Arts And Sciences
Beacon College
Leesburg, FL05.2010
High School Diploma -
Grandview Heights High School
Columbus, OH06.2004
Skills
- Computer competencies
- Customer service orientation
- Product and Service Sales
- Order Management
- Sales and Promotions
- Customer interaction
- Customer Engagement
- Flexible Hours
- Sales Techniques
- Safety and Cleanliness Standards
- Excellent Written and Verbal Communication
- Sales floor organization
Timeline
Panera Associate
Panera Bread Five Points
03.2018 - Current
Diet Aide
Wesley Glen
08.2012 - 03.2018
Library Associate
Grandview Heights Public Library
06.2001 - 06.2004
Bachelor of Science - Human Development And Family Studies
Ohio State University
Associate of Science - Dietetics
Columbus State Community College
Bachelor of Arts - Liberal Arts And Sciences
Beacon College
High School Diploma -
Grandview Heights High School