Megan Angel
Fulshear,TX
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, payroll, computer skills and excellent communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability, problem solving and fostering positive work environment.
Overview
18
18
years of professional experience
Work History
Owner/Creator
MarkEGrace Designs
01.2023 - Current
- Design and create a large variety of acrylic and wood items using a large capacity laser including custom jewelry and custom cutting boards
- Manage all retail, supplies and orders for the company
- Envisioned and created a successful and thriving home based business marketed solely on Social Media platforms
- Obtained over 2,000 social media followers and customers
- Design and deliver communications to engage future, current and former clients at each touch point of the business development process
- Provided exceptional customer support to ensure high levels of customer satisfaction
- Create beautiful eye-catching trade show stands to draw in new customers
Marketing and Events Manager
The Spa at Black Hawk Country Club
03.2010 - 09.2018
- Lead with integrity to help propel my Spa team toward the completion of sales and service goals
- Manages over 30 wholesale accounts
- Including buying and selecting a wide variety of items such as apparel, accessories, jewelry, gifts and hair and skin products in addition to managing back bar and supply orders for spa, fitness and aquatics departments
- Analyze, articulate, and solve complex problems and concepts to make effective business decisions
- Organizes social club events and spa groups including but not limited to developing event details, managing guest list, securing staff, arranging food services, securing room reservations and managing décor and entertainment within budget and deadlines
- Maintain the customer's perspective as a driving force behind business decisions including retail purchasing, new spa services and spa and club activities
- Inputting and maintaining all new and existing retail in POS system
- Create and implement online and traditional marketing strategies including social media campaigns, sponsor and director of social club events and eye catching advertisements
- Manage marketing, retail and supplies budget
- Design and deliver communications to engage future, current and former clients at each touch point of the business development process
- Communicate organization's accomplishments through media to build positive brand awareness and leverage goodwill
Owner, Designer
The Little Paisley Turtle
04.2010 - 01.2016
- Envisioned and created a successful and thriving home based business marketed solely on Facebook
- Obtained over 1,000 social media followers and customers in just a few months using free marketing and advertising techniques
- Designed and created apparel and gifts using embroidery and applique
- Managed all retail and supplies orders for the company
- Design and deliver communications to engage future, current and former clients at each touch point of the business development process
- Provided exceptional customer support to ensure high levels of customer satisfaction
- Created beautiful eye-catching trade show stands to draw in new customers
Optician
Eye Trends
05.2008 - 04.2010
- Named the top optical sales associate at the clinic
- Performing monthly inventory of frames and contact lenses
- Dispense and fit spectacles and other optical aids, working from the prescriptions written by Optometrists and Ophthalmologists
- Scheduling appointments and managing provider & employee schedules
- Responsible for verifying, explaining and redeeming insurance coverage for eligible patients
- Conducting contact lens training for new contact lens wearers
- Created visually appealing merchandise displays and handled all merchandise placement
- Kept accurate medical records for each patient
- Performing preliminary testing on all patients including automated refractor, visual field screening and soft touch tonometry eye pressure testing
- Responsible for opening and closing clinic
- Personal assistant to Optometrist
- Responsible for balancing daily cash drawer
- Greeting and assisting customers in the selection and dispensing of frames and lenses
Veterinary Technician
Bissonnet South Hampton Veterinary Clinic
04.2007 - 04.2008
- Offered exceptional customer service and patient care by answering multiple phone lines, scheduling all patient appointments, tracking medical history by keeping accurate medical records
Education
Bachelor's - Business Administration
University of Houston
Victoria, TX05.2013
Associates Degree - Business
Houston Community College
Houston, TX05.2011
Skills
- Computer proficiency
- Critical thinking
- Appointment scheduling
- Administrative support
- Team development
- Verbal and written communication
- Customer relations
- Time management
- Decision-making
- Staff training and development
- Documentation and reporting
- Relationship building
Timeline
Owner/Creator
MarkEGrace Designs
01.2023 - Current
Owner, Designer
The Little Paisley Turtle
04.2010 - 01.2016
Marketing and Events Manager
The Spa at Black Hawk Country Club
03.2010 - 09.2018
Optician
Eye Trends
05.2008 - 04.2010
Veterinary Technician
Bissonnet South Hampton Veterinary Clinic
04.2007 - 04.2008
Bachelor's - Business Administration
University of Houston
Associates Degree - Business
Houston Community College
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