Megan Apolito
Chicago,IL
Summary
Knowledgeable candidate experienced in delivering comprehensive clinical case management services to individuals with complex psychosocial needs. Skilled in creating individualized care plans, conducting intake/interim assessments, and coordinating healthcare referrals. Possesses an in-depth understanding of public assistance programs and insurance processes. Proficient in collaborative care coordination with healthcare providers and community organizations. Committed to leveraging educational and practical experience to improve the wellbeing of individuals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
PATH Case Manager III
Bobby E. Wright CBHC
Chicago, IL
09.2023 - Current
- Provide case management services under PATH (Project Assistance in Transition from Homelessness), a grant-funded program for clients with severe mental illness currently experiencing homelessness.
- Successfully connect members of a highly vulnerable subpopulation to mainstream mental health and substance use support services, achieving a 100% referral rate and 70% enrollment rate for community mental health programs.
- Manage a caseload of 20-25 clients, creating individualized service plans using evidence-based, trauma-informed IM+CANS treatment model.
- Conduct six hours of street outreach weekly to provide comprehensive engagement services for clients with limited access to transportation.
- Maintain all service billing and client records using Carelogic and HMIS databases.
- Assist clients with public assistance applications utilizing SAMHSA's SOAR model (SSI/SSDI Outreach, Access, and Recovery), designed to increase benefit eligibility for individuals at-risk of/experiencing homelessness with complex mental health issues.
Care Coordinator
Angels in Your Home
Rochester, NY
03.2021 - 08.2023
- Promoted client independence and personal growth through self-directed, 1:1 services.
- Scheduled appointments, lab draws, and care plan meetings.
- Led one meeting per month, providing a team of caregivers important updates, documents, and schedules.
- Communicated with case managers, clinicians, school administrators, and family to ensure client received adequate resources.
- Coordinated benefit changes with SSA, Medicaid, and OPWDD.
Pharmacy Technician
Wegmans Pharmacy
Canandaigua, NY
10.2017 - 04.2018
- Processed and dispensed over 150 medication orders daily.
- Communicated with insurance companies regarding prior authorizations and billing.
- Streamlined medication inventory management processes, utilizing data analysis for quantity verification and automation tools for proper storage.
- Completed monthly HIPAA compliance trainings to ensure consistency with patient privacy standards.
Education
Bachelor of Arts - Psychology
Nazareth University
05-2023
Skills
- Resource and Referral Coordination
- Public Assistance/Insurance Knowledge
- Community Outreach
- Interdisciplinary Collaboration
- Time Management
- Cultural Competency
- Patient Advocacy
- Data Entry and Analysis
- Communication
- Health History Documentation
Certification
- HMIS Certification (Homeless Management Information Systems), All Chicago Making Homelessness History, 2023
- IM+CANS (Illinois Medicaid Comprehensive Assessment of Needs and Strengths), University of Illinois System, 2023
Timeline
PATH Case Manager III
Bobby E. Wright CBHC
09.2023 - Current
Care Coordinator
Angels in Your Home
03.2021 - 08.2023
Pharmacy Technician
Wegmans Pharmacy
10.2017 - 04.2018
Bachelor of Arts - Psychology
Nazareth University
Similar Profiles
Brison BlackwellBrison Blackwell
Chief Operations Officer at Bobby E. Wright CBHCChief Operations Officer at Bobby E. Wright CBHC
LATANYA NORRISLATANYA NORRIS
Case Manager at Bobby E Wright CBHCCase Manager at Bobby E Wright CBHC
Ivory WindomIvory Windom
Crisis Intervention Specialist at Bobby E Wright Behavioral HealthCrisis Intervention Specialist at Bobby E Wright Behavioral Health