Megan Banks
Amelia Island,FL
Summary
High-performing Food and Beverage Executive offering 18 years of restaurant experience. Excellent communication, leadership and problem-solving skills. Talent for building streamlined, cohesive teams. Strong passion for developing successful teams by leading by example. Proficient in building and implementation of SOPs to ensure proper education material is available. I feel that by providing these tools for fellow team members which I directly translates to the success of the business.
Overview
6
6
years of professional experience
Work History
Executive Sous Chef
Stonebridge Country Club
01.2019 - Current
- Responsible for successful execution of day-to-day service periods as well as planning and completion of special events
- Oversee a team of over 25 employees
- Budget planning and follow through with hitting targeted numbers of in season business as well as off season numbers while adjusting accordingly
- Purchasing and receiving of goods aligned with proper inventory accounting and accounts payable
- Maintaining theoretical food cost to correlate to month end closing.
- Oversaw business operations, inventory control, and customer service for restaurant.
- Verified compliance in preparation of menu items and customer special requests.
- Established and updated staff schedules and assignments to optimize coverage of peak times.
Social Media & Design Consultant
Demott Design
Bonita Springs, FL
02.2021 - 08.2022
- Increased customer engagement through social media.
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Analyzed and reported social media and online marketing campaign results.
- Collaborated with owner on future install designs
- Lead marketing with material design as well as implementing lucrative sales strategies
Food and Beverage Executive
Tiger! Tiger!
San Diego, CA
12.2017 - 01.2019
- Planned operations to effectively cover needs while controlling costs and maximizing service.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Education
Bachelor of Arts - Hospitality Management And Culinary Arts
Indiana University of Pennsylvania
Indiana, PA2007
Skills
- Aloha POS, Micros POS, Delphi Catering Systems, Microsoft Office
- Quality Control and Oversight
- Supply Estimates
- Hiring, Training and Development
- Staff Supervision and Coordination
- Instruction and Delegation
- Effective use of social media including, but not limited to, Twitter, Instagram and Facebook
- Order Management
Accomplishments
- Creation and implementation of proper SOPs for cohesion between FOH and BOH for guest satisfaction
- Building and maintaining exceptional relations with vendors
- Consistently furthering education on current in demand market trends
- Proficient in Microsoft Office, Micros POS, Jonas POS, Beanworks AP, Paylocity, ADP, and Membersfirst
- Effective use of social media including, but not limited to Twitter, Instagram and Facebook
Timeline
Social Media & Design Consultant
Demott Design
02.2021 - 08.2022
Executive Sous Chef
Stonebridge Country Club
01.2019 - Current
Food and Beverage Executive
Tiger! Tiger!
12.2017 - 01.2019
Bachelor of Arts - Hospitality Management And Culinary Arts
Indiana University of Pennsylvania