Results-driven supervisor with expertise in operational management and inventory control. Committed to enhancing efficiency and customer satisfaction through effective communication and team collaboration.
Overview
24
24
years of professional experience
Work History
Supervisor
Harbor Freight Tools
Lafayette, LA
11.2021 - Current
Supervised daily operations and ensured adherence to company policies.
Managed inventory levels and organized stock to optimize workspace efficiency.
Monitored employee productivity to provide constructive feedback and coaching.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Complied with company policies, objectives and communication goals.
Unloaded freight from trucks following first floor receiving processes.
Handled product defects and returns to maintain inventory accuracy.
Conducted weekly inspections of Managed Waste to ensure safety.
Manager
Nouveau Visage
Broussard, Louisiana
10.2016 - 09.2021
Managed daily operations of a healthcare facility and a medical spa and coordinated schedules for staff.
Developed and implemented policies to ensure compliance with healthcare regulations.
Oversaw patient admission processes and maintained accurate medical records.
Supervised day-to-day activities of clinical staff members such as nurses, medical assistants, massage therapists and aestheticians.
Monitored and maintained supply of medical equipment, tools and accessories.
Provided client services including but not limited to massages, facials, body sculpting and microneedling.
Managing, filing, and paying accurate retail tax amounts to the state and government on a monthly basis.
Provided social media and marketing, including ads, brochures, and website designs.
Ensured retail supplies were stocked and kept accurate inventory of sales and products.
Kept physician and establishment licenses up to date.
Was Supply Manager of head physician's family practice, maintaining inventory records and ordering medical supplies accordingly.
Home Health Hospice Aide
Senior Helpers
Abbeville , LA
01.2010 - 09.2017
Monitored patient health and reported changes to healthcare team.
Assisted patients with mobility and transfers to promote independence.
Adhered to safety protocols and infection control measures consistently.
Documented patient care services and observations accurately and timely.
Administered medications, treatments and therapies according to physician instructions.
Maintained accurate records of patient visits in accordance with agency standards.
Sales/Stocking Lead
The Children's Place
Lafayette , LA
11.2011 - 02.2015
Assisted customers with product selection and inquiries.
Maintained cleanliness and organization of sales floor.
Processed transactions efficiently using point-of-sale systems.
Restocked merchandise to ensure product availability for customers.
Resolved customer complaints and provided effective solutions.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Manager
19th Hole
Broussard, Louisiana
06.2006 - 10.2010
Managed and scheduled staff and operations.
Maintained and documented accurate inventory of supplies.
Met with vendors for supply management.
Hired and fired employees according to the needs of the company.
Worked with the Louisiana Gaming Control Board weekly to manage poker machine operations.
Reviewed and submitted payroll hours weekly.
Oversaw staff training and development to enhance performance.
Sales Associate
The Children's Place
Lafayette, LA
01.2003 - 01.2005
Assisted customers in selecting clothing and accessories for children.
Managed inventory by restocking shelves and organizing displays.
Operated point-of-sale systems for customer transactions and returns.
Handled customer inquiries and resolved issues promptly and professionally.