Megan Beal

Streamlined stock level maintenance to guarantee product availability and operational efficiency. Processed incoming shipments accurately while stocking shelves and conducting inventory counts regularly. Utilized Walgreens inventory management systems for effective discrepancy reconciliation. Collaborated with store personnel and vendors to manage product deliveries and returns efficiently. Monitored stock movements to identify slow-moving items supporting merchandising strategies. Enhanced customer service through organized stockroom management in line with company protocols. Directed ordering processes for front-end photo and pharmacy expenses aligned with promotions. Managed all maintenance requests to ensure a clean, functional store environment. Train new team members on inventory management protocols and best practices. Manage all hazardous waste, damaged or defective goods to ensure proper disposals, and donations.

Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Offer customer support with products and services, resolving issues and answering questions to ensure a positive customers experience. Processing orders, completing transactions and tracking inventory shipments across several departments. Pulled all overdue medications, put all new prescriptions away, and stocked the daily shipments of medications and supplies. Met customer call guidelines for service levels, handle time and productivity. Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

• Won two awards for National and Regional Champion of Champions Performance Award

In accordance with company policies and procedures, participate in regular online training and testing regarding the legal aspects of the Health Insurance Portability and Accountability Act (HIPPA) through collaboration with Riverside Community Hospital. Provide convenient service by filling and delivering prescriptions from the pharmacy to the patients ay the hospital upon patient discharge. Safely handling patient's sensitive information and processing insurance data, positively impacting customer satisfaction, and providing education while increasing revenue.

Managed photo department operations, ensuring high-quality imaging and customer satisfaction. Trained team members on photo processing techniques and equipment usage. Implemented new workflow processes to enhance efficiency in photo services. Oversaw inventory management for photo supplies, optimizing stock levels and reducing waste. Updated tags, displays and signage for special promotions. Managed escalated customer orders to meet aggressive deadlines and special orders. Resolved customer complaints quickly and professionally, maintaining a high level of customer satisfaction despite any issues that arose. Successfully met monthly sales targets through diligent tracking of performance metrics and proactive adjustments to processes as needed. Maintain, troubleshoot, and repair equipment needed to process orders such as the Oki, Epson, Canon, Fujifilm, and Xerox machines.

Assisted customers in selecting products based on individual skin types and preferences. Executed promotional displays to effectively showcase new beauty products and drive sales. Educated customers on proper makeup application techniques for optimal product use. Stayed up-to-date on industry trends and product knowledge by attending regular training sessions and workshops. Helped achieve monthly sales goals by consistently meeting or exceeding personal targets set by management. Developed strong relationships with clients through attentive listening, empathy, and genuine care for their beauty concerns. Contributed to sales growth with effective upselling techniques and recommending complementary products.

Oversee all restaurant operations and delegate tasks to staff to meet the needs of customers, supervise staff performance, report maintenance and training needs, open and or close establishment, conducting hiring interviews and provide staffing recommendations. Revenue tracking and generating inventory/expense reports. Preparing and monitoring shift schedule ensuring appropriate staffing levels are maintained to guarantee efficient store operation. ensure all safety and security standards are followed by all staff. Interacting with customers, processing orders and transactions. Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.