MEGAN BECKER
Houston,PA
Summary
Organized self starting Patient Service Representative with five years of experience in healthcare. Excellent customer service skills with commitment to efficiency. Skilled at attention to detail and professionalism.
Overview
21
21
years of professional experience
Work History
Lead Fashion Stylist
Evereve
02.2019 - Current
- Cultivates strong relationships with customers to enhance loyalty and satisfaction.
- Greets all customers cheerfully and asks open-ended questions to ascertain needs.
- Guides and supports stylists in achieving personal and career growth objectives.
- Handles in-store purchase payment processing with cash and credit cards.
Front Desk Medical Receptionist
Adams- Hanover Counseling Services
10.2008 - 06.2010
- Located, checked in and pulled medical records for patient appointments and incomplete charts.
- Completed skilled administrative work to support all office staff and operational requirements.
- Successfully scheduled patient appointments and placed reminder calls.
- Coordinated front desk office duties, including customer service and billing.
- Carried out front office duties utilizing data entry skills in framework of medical database.
Front Office Manager
Blake Chiropractic & Rehabilitation
09.2005 - 01.2009
- Established efficient workflow processes and monitored daily productivity.
- Assessed personnel performance and implemented incentives and team-building exercises to boost morale.
- Monitored front areas so that any questions could be responded to quickly and effectively.
- Coordinated front office duties including customer service and patient scheduling.
- Located, checked in and pulled medical records for patient appointments.
Education
Certification - Medical Billing and Coding
Thompson Institution
Harrisburg, PA01.2005
High School Diploma - undefined
B. Reed Henderson High School
West Chester, PA01.2003
Skills
- Data Entry
- Organized
- Multi-Task Management
- Detail-oriented
- Customer service
- Outgoing positive attitude
Timeline
Lead Fashion Stylist
Evereve
02.2019 - Current
Front Desk Medical Receptionist
Adams- Hanover Counseling Services
10.2008 - 06.2010
Front Office Manager
Blake Chiropractic & Rehabilitation
09.2005 - 01.2009
High School Diploma - undefined
B. Reed Henderson High School
Certification - Medical Billing and Coding
Thompson Institution