Megan Bodden
Oshkosh,WI
Summary
Motivated employee with experience providing exceptional customer service and patient care. Adept at effectively resolving issues and complaints, ensuring customer and patient satisfaction. Quick to learn and adapt to new settings/technology.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Waitress, Bartender, Shift Leader
Bar 430
09.2020 - Current
- Engage in small talk with patrons to build rapport and earn repeat business
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Patient Care Technician
Envision Surgery Center
05.2022 - 09.2023
- Measure and monitor patient pre-surgery and post-surgery vitals, reporting worsening symptoms to registered nurse on duty
- Ensure patient comfortability by providing linens and rearranging pillows or cushions to relieve pressure on neck and back
- Assisted with medical procedures by positioning patients correctly and making sure providers had access to the right supplies and equipment.
Waitress
Cooper Shop Saloon
12.2018 - 09.2020
- Followed up with customers periodically to assist with additional needs or requests
- Customized orders to account for dietary restrictions such as food allergies and communicating needs with kitchen staff.
Cashier
Confections for any Occasion
05.2016 - 12.2018
- Maintained clean, organized, and well-stocked areas
- Trained new team members in customer-focused strategies, maintaining high team standards.
Education
Radiologic science UWO -
ThedaCare School of Radiology
Neenah, WI05.2025
Skills
- Blood Glucose Testing
- Professional Bedside Manner
- Infection prevention
- IV Insertion
- CPR Certification
- Patient-focused care
Certification
- Certified Nursing Assistant #WI033993401502
- BLS, CPR #IMP2316B3SL2
Timeline
Patient Care Technician
Envision Surgery Center
05.2022 - 09.2023
Waitress, Bartender, Shift Leader
Bar 430
09.2020 - Current
Waitress
Cooper Shop Saloon
12.2018 - 09.2020
Cashier
Confections for any Occasion
05.2016 - 12.2018
Radiologic science UWO -
ThedaCare School of Radiology