Megan Boucher
Minneapolis
Summary
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
4
4
years of professional experience
Work History
Direct Care Professional/Support Staff
Lifeworks
05.2023 - Current
- Assisted client with disabilities with dressing, grooming, personal care, feeding, and therapy needs.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted client and clients legal guardian with errands, transporting to appointments, and ordering supplies.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Kept client engaged in social networks and communities for personal health and growth.
- Implemented physical therapy and occupational therapy to support patient improvement in muscle tone and range of motion.
Hospitality Specialist
The Melting Pot Restaurants Inc.
12.2021 - 09.2023
- Greeted and seated guests upon arrival to the restaurant.
- Took and Modified reservations over the phone, answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Trained in new employees.
Aisles Online Shopper
Hy-Vee Food Stores
05.2020 - 08.2021
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Tracked substitutions and informed customers of changes.
- Assisted in-store customers with locating items.
Education
Bachelor of Science - Kinesiology
University of Minnesota - Twin Cities
Minneapolis, MN05.2024
Skills
- First Aid and Safety
- Customer Service
- ADL Support
- Communication
Hobbies
- Reading
- Trying new restaurants
- Concerts
- Socializing with friends and family
Timeline
Direct Care Professional/Support Staff
Lifeworks
05.2023 - Current
Hospitality Specialist
The Melting Pot Restaurants Inc.
12.2021 - 09.2023
Aisles Online Shopper
Hy-Vee Food Stores
05.2020 - 08.2021
Bachelor of Science - Kinesiology
University of Minnesota - Twin Cities