Megan Boyd
Hilco Global
TACOMA,WA
7
Years of experience
Versatile business professional with proven expertise in retail leadership, store operations, inventory management, vendor relations, merchandising, strategic planning, and team development. Experienced in driving sales growth, improving operational execution, managing inventory and labor, and developing high-performing teams across retail and corporate environments. Adept at cross-functional collaboration, data-driven decision-making, process improvement, and delivering results in fast-paced, multi-location operations.
Work History
Store Manager
3 Months- Drive sales and profitability by establishing performance expectations, monitoring key performance indicators, and executing action plans to achieve business goals.
- Lead, coach, and develop store associates through onboarding, training, performance feedback, recognition, and accountability.
- Direct daily store operations, ensuring consistent execution of company standards, customer service expectations, and operational priorities.
- Managed staffing, scheduling, payroll processes, and labor planning to align store coverage with customer traffic and business needs.
- Oversee inventory management, replenishment, receiving, product flow, cycle counts, and accurate inventory control to maintain in-stock conditions.
- Execute merchandising standards, seasonal transitions, promotional programs, floor sets, and corporate initiatives to maximize sales opportunities.
- Monitored loss prevention, safety, security, cash handling, and operational procedures to safeguard company assets and ensure a safe environment.
- Reviewed sales, labor, inventory, and operational reports to identify opportunities and communicate actionable insights to district leadership.
- Partner with district and regional leadership to implement company initiatives, improve store performance, and maintain operational consistency.
- Led daily store operations, ensuring strong customer service, merchandising standards, and sales floor readiness.
- Trained associates on POS procedures, product knowledge, and loss prevention expectations.
Retail Consultant
1 Year 10 Months- Coordinated multi-store retail liquidation and transition projects, ensuring execution aligned with corporate standards and timelines.
- Analyze store conditions, inventory levels, merchandising needs, and project requirements to develop practical action plans and improve execution.
- Coordinate signage, promotional markdowns, inventory consolidation, merchandising changes, and other field activities throughout project lifecycles.
- Prepare retail locations for turnover by coordinating cleanup, consolidation, fixture and inventory movement, and compliance with landlord requirements.
- Coordinated cleanup, consolidation, fixture and inventory movement, ensuring compliance with landlord requirements for retail turnover.
- Delivered daily status updates and reported issues to leadership, facilitating informed decisions and timely project completion.
- Support multi-store retail liquidation and transition projects, coordinating execution across locations while maintaining corporate standards and timelines.
- Advised clients on retail asset disposition, inventory optimization, and store closing strategies.
- Analyzed sales performance, merchandising trends, and market conditions to guide turnaround decisions.
Sales Advisor
7 Months- Drive revenue and key performance metrics by meeting sales goals, membership targets, credit card applications, and warranty objectives.
- Drove revenue and key performance metrics by achieving sales goals and exceeding membership and credit card application targets.
- Delivered personalized customer service, fostering lasting relationships and ensuring high customer satisfaction.
- Maintained up-to-date product knowledge, providing expert advice and tailored technology demonstrations to enhance customer decision-making.
- Maintain inventory, merchandising standards, and efficient transaction processing using POS systems.
- Delivered consultative product recommendations tailored to customer needs across consumer electronics and connected devices.
- Processed sales, returns, and exchanges accurately using point-of-sale systems and Best Buy service procedures.
Assistant Buyer
8 Months- Analyzed sales reports, inventory trends, and product performance to inform purchasing decisions and merchandising plans.
- Managed thousands of inventory units across 60+ store locations, ensuring optimal stock levels and product performance.
- Developed planograms and layouts for store fixtures, enhancing product presentation and maximizing sales potential.
- Cultivated vendor relationships to successfully introduce new products to airport retail locations.
- Facilitated purchasing, assortment planning, and inventory forecasting while coordinating cross-functional communication with retail operations.
Store Manager
1 Year 9 Months- Directed daily store operations, leading a high-performing team to exceed sales and customer satisfaction goals.
- Developed and executed action plans that enhanced profitability while maintaining expense control.
- Developed and executed action plans to optimize profitability while controlling expenses.
- Provided ongoing performance feedback through coaching and formal reviews to foster team development.
- Led recruitment, onboarding, training, scheduling, and development initiatives to build a motivated, engaged team.
- Analyzed store performance and implemented strategies that strengthened sales and enhanced overall guest experience.
Assistant Team Lead / Ally Mentor
1 Year 9 Months- Facilitated student development through targeted counseling, skill-building activities, and personalized mentorship.
- Managed documentation for student progress, budgets, and inter-department communications to ensure clarity and transparency.
- Supported team coordination, daily operations, documentation, and communication across departments.
- Coordinated team activities and streamlined daily operations, documentation, and communication across departments.
Assistant Manager
1 Year 4 Months- Oversaw daily store operations, ensuring exceptional customer service and adherence to company policies.
- Managed inventory control, ordering, and replenishment to optimize product availability and meet sales targets.
- Managed inventory control, ordering, replenishment, and merchandising to support sales targets and product availability.
- Assisted with loss prevention, payroll, and scheduling to enhance operational safety and efficiency.
- Assisted with loss prevention, payroll, scheduling, cash handling, and store safety procedures.
Education
Bachelor of Science - Business Management
Skills
Retail Operations & Store Leadership
Sales & KPI Management
Inventory Control & Merchandising
Vendor Relations & Purchasing
Logistics coordination
Strategic planning
Cross-Functional Leadership
HR Administration & Compliance
POS Systems
Inventory Management Software
Data Analysis Tools
MS Office Suite (Excel
Word
Outlook)
Personal Information
Availability: Open to Remote Opportunities
Timeline
Store Manager
Big 5 Sporting Goods
07.2026 - CurrentRead More
Sales Advisor
Best Buy
11.2025 - 06.2026Read More
Retail Consultant
Hilco Global
12.2024 - CurrentRead More
Assistant Buyer
WHSmith NA
04.2024 - 12.2024Read More
Store Manager
Build-A-Bear Workshop
07.2022 - 04.2024Read More
Assistant Team Lead / Ally Mentor
Mountain Springs Preparatory Academy
10.2020 - 07.2022Read More
Assistant Manager
Family Dollar
05.2019 - 09.2020Read More
Southern Utah University
Bachelor of Science from Business Management
Read More