Megan Briggs
Puyallup
Summary
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CNA
Above Home Health
Olympia, WA United States
02.2024 - Current
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted clean and prepare patient consultation rooms to maintain hygiene standards
- Assisted patients complete range of motion 2-3x a week for exercises to prevent loss of function during care.
- Transported patients to appointments or testing.
CNA - Certified Nursing Assistant
VALLEY VIEW NURSING HOME
Junction City, KS United States
12.2021 - 10.2023
- Supported residents by managing feeding processes and tracking intake to promote optimal nutritional meals.
- Promoted optimal oral and personal hygiene to enhance patient well-being and comfort.
- Responded promptly to emergency and routine paging situations, evaluating needs to ensure effective care delivery.
- Ensured cleanliness and organization of patient rooms and group living spaces to enhance comfort and safety.
- Provided comprehensive patient care through meticulous recording of vital signs, thorough documentation of observations, and effective administration of treatments.
- Facilitated patient comfort and safety by promptly addressing call lights and modifying bed rails and equipment as needed.
- Facilitated daily rounds for nursing staff by accurately recording vital signs and responding to patient calls to enhance care delivery.
- Guided patients through range of motion 2-3x a week exercises to maintain physical function during care.
- Maintained comprehensive electronic health records by documenting patient information and care activities to support quality healthcare delivery.
Medical Support Assistant
Irwin Army Community Hospital
Fort Riley, KS United States
08.2022 - 07.2023
- Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
- Organized 45% of patient records to research records, extract medical information and review records for completeness and accuracy.
- Provided backup support to office staff answering phones and scheduling appointments.
- Interviewed patients to verify and update clinical and demographic records.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified patient insurance coverage
Patient Access Registration Specialist
Geary Community Hospital
Junction City, KS United States
01.2021 - 10.2021
- Scheduled and registered appointments using Booker scheduling programs.
- Prepared medical records for chart audits according to front desk and charge entry audit policy.
- Reported compliance issues related to coding, transcription and patient confidentiality.
- Assisted other clerks with front desk duties, answering questions and accurately using reservation system.
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
- Operated standard office software applications to compile data and prepare information and correspondence.
- Answered patient questions and inquiries regarding registration process and documentation.
- Scheduled patient appointments, collected copays and verified insurance coverage to complete check-ins.
- Coordinated scheduling for patient follow-up appointments in accordance with physician requests.
- Safeguarded patient privacy with strict adherence to data security protocols related to electronic health records.
- Assisted in processing patient payments via cash, checks and credit cards.
- Completed registration paperwork, verifying accurate patient information.
- Confirmed patient demographics and updated practice management software for accuracy.
- Entered patient information into payment system accurately for billing purposes.
Customer Service Representative
TriWest Healthcare Alliance
Puyallup, WA United States
11.2018 - 04.2020
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.75% of time,
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Resolved discrepancies with client applications to verify eligibility.
- Assisted clients with accurate eligibility form, application and document completion.
- Processed and certified documents for accuracy and compliance with government regulations.
- Engaged wider departments in accurate, timely paperwork completion.
- Established databases to track, analyze and automate eligibility application processes.
- Updated client accounts with new information and verified data for informed credit approvals.
Registration Specialist
Geary Community Hospital
Junction City, KS United States
12.2017 - 10.2018
- Prepared medical records for chart audits according to front desk and charge entry audit policy.60 percent of audits would check to ensure they were in compliance.
- Scheduled and registered appointments using Booker scheduling programs.
- Assembled, updated and filed medical record charts to include lab work, test results and dictation according to office guidelines.
- Explained form wording to patients to help each understand information required.
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
- Assisted other clerks with front desk duties, answering questions and accurately using reservation system.
- Updated patient contact information to support accurate electronic medical records.
- Assisted in processing patient payments via cash, checks and credit cards.
- Confirmed patient demographics and updated practice management software for accuracy.
- Completed registration paperwork, verifying accurate patient information.
- Safeguarded patient privacy with strict adherence to data security protocols related to electronic health records.
Transporter
Tacoma General hospital
Tacoma, WA United States
11.2015 - 08.2016
- Warmly greeted patients and visitors and made each feel welcome.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
CNA - Certified Nursing Assistant
Sunny Meadows
Spanaway, WA United States
11.2014 - 04.2016
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for 8 clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
Cna - Certified Nurse Assistant
Cloud Community College
Junction City, KS09.2021
High School Diploma -
Bates Technical College
Tacoma, WA12.2016
High School -
Graham Kapwosin High School
Graham, WA06.2009
Skills
- Insurance Verification
- Medical Records
- Epic
- Clerical Experience
- Medical Office Experience
- Medical Scheduling
- Vital Signs
- Medical Terminology
- Certifications and Licenses
Certification
Certified Nursing Assistant (CNA)
December 2021 to Present
BLS/CPR
December 2021
Additional Information
- Authorized to work in the US for any employer
Timeline
CNA
Above Home Health
02.2024 - Current
Medical Support Assistant
Irwin Army Community Hospital
08.2022 - 07.2023
CNA - Certified Nursing Assistant
VALLEY VIEW NURSING HOME
12.2021 - 10.2023
Patient Access Registration Specialist
Geary Community Hospital
01.2021 - 10.2021
Customer Service Representative
TriWest Healthcare Alliance
11.2018 - 04.2020
Registration Specialist
Geary Community Hospital
12.2017 - 10.2018
Transporter
Tacoma General hospital
11.2015 - 08.2016
CNA - Certified Nursing Assistant
Sunny Meadows
11.2014 - 04.2016
Cna - Certified Nurse Assistant
Cloud Community College
High School Diploma -
Bates Technical College
High School -
Graham Kapwosin High School