Megan Brothers
West Point
Summary
Dynamic professional with a proven track record at Fayette Savings Bank, excelling in cash handling and customer relationship development. Recognized for meticulous attention to detail and problem-solving abilities, fostering trust and positive interactions. Leveraged strong interpersonal skills to enhance client satisfaction and support educational growth as a Substitute Teacher at Fayetteville ISD. Experienced with customer service and transaction processing. Uses effective communication and problem-solving skills to address client needs. Track record of accuracy in cash handling and fostering positive customer interactions.
Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy.
Overview
5
5
years of professional experience
Work History
Bank Teller
Fayette Savings Bank
04.2020 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Substitute Teacher
Fayetteville ISD
02.2022 - 05.2022
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Encouraged critical thinking and problem-solving skills through project-based learning activities.
Education
Bachelor of Arts - Education
Texas Tech University
Lubbock, TX08-2025
Skills
- Attention to detail
- Professionalism and courtesy
- Money handling
- Deposit and withdrawal management
- Cash counting
- Customer relationship development
- Listening and comprehension
- Relationship building
- Financial software
- Problem-solving
Timeline
Substitute Teacher
Fayetteville ISD
02.2022 - 05.2022
Bank Teller
Fayette Savings Bank
04.2020 - Current
Bachelor of Arts - Education
Texas Tech University
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