Megan Brown
Norton,OH
Summary
Dynamic Operations Manager with a proven track record at CareOnsite, excelling in team leadership and operational performance. Expert in staffing logistics and regulatory compliance, driving continuous improvements and enhancing client relationships. Adept at training and development, fostering a high-performing workforce in complex environments.
Overview
18
18
years of professional experience
Work History
EMS Instructor
Cleveland Clinic School of EMS
2025.02 - Current
- Provide EMT and paramedic instruction, simulation training, and certification preparation.
Operations Manager
CareOnsite
2023.01 - Current
- Lead operations for multi-site occupational health clinics supporting large construction and industrial clients.
- Manage staffing strategy, regulatory compliance, and operational performance across locations.
- Manage 40 clinicians and support staff.
- Oversee occupational health services including injury management and drug testing programs.
- Coordinate medical operations supporting complex industrial environments.
- Partner with leadership to improve operational performance and workforce development.
Director of Operations / Territory Manager
Mobile Medical Corporation
2022.01 - 2023.01
- Directed national occupational health staffing operations supporting industrial healthcare contracts.
- Managed multi-state staffing logistics and clinical workforce deployment.
- Oversaw client relationships and operational performance.
- Led recruitment, credentialing, and rapid medical deployment operations.
EMS / NAEMT / AHA Instructor
North American Rescue
2018.01 - 2021.01
- Delivered nationwide training in tactical medicine, trauma care, and advanced life support.
Flight Paramedic
Valley MedFlight
Williston, North Dakota
2015.03 - 2016.04
- Provided critical care transport, aviation EMS operations, and emergency response leadership across multiple states.
- Administered advanced life support during patient transport with specialized medical equipment.
- Collaborated with ground and air crews to ensure effective patient care and safety.
- Conducted thorough assessments of patients' conditions in high-pressure environments.
Flight Paramedic
Guardian Flight
Sitka, Alaska
2008.05 - 2011.04
- Provided critical care transport, aviation EMS operations, and emergency response leadership across multiple states.
- Administered advanced life support during patient transport with specialized medical equipment.
- Provided training and guidance to new team members on protocols and procedures.
- Coordinated with various healthcare professionals to optimize patient treatment plans.
Education
Bachelor of Science - Emergency Management
Truckee Meadows Community College
Reno, NV2028-04
A.S. - Emergency Medical Services
Truckee Meadows Community College
Reno, NV2022-12
Skills
- Training and development
- Team leadership
- Operations coordination
- Staffing logistics
- Decision-making
- Schedule management
- Cost reduction and containment
- Team building/leadership
- Staff training
- Budgeting and cost control
- Process improvement strategies
- Customer relationship management
- Employee relations and conflict resolution
- Project planning and development
- Microsoft office expertise
- Staff development
- Business development
- Customer service
- Performance management
- Staff management
- Client relationships
- High-pressure environments
- Health and safety compliance
- Project leadership
- Operations oversight
- Continuous improvements
- Performance evaluations
- Financial and cash flow analyses
- Staff retention
- Onboarding and orientation
- KPI tracking
- Superb time management skills
- Regulatory compliance
Emergency International Deployment Experience
- International Paramedic Deployment - Basra, Iraq
- Hurricane Laura Disaster Response - Louisiana
- COVID-19 Surge Medical Operations - Multi-State Deployments
- Mobile Infusion Team Squad Leader - Texas
- Remote Medicine Operations - Alaska, Dutch Harbor, St. Croix
- Large Event Medicine - Burning Man, Area 51 Event
Leadership Highlights
- Directed multi-site occupational health operations supporting major construction and industrial projects
- Managed 40+ clinicians and operational staff
- Led national medical staffing and deployment operations
- Delivered EMS, tactical medicine, and life support training programs nationwide
- Executed international and domestic disaster response operations
- Extensive experience in remote, austere, and high-risk operational environments
Timeline
EMS Instructor
Cleveland Clinic School of EMS
2025.02 - Current
Operations Manager
CareOnsite
2023.01 - Current
Director of Operations / Territory Manager
Mobile Medical Corporation
2022.01 - 2023.01
EMS / NAEMT / AHA Instructor
North American Rescue
2018.01 - 2021.01
Flight Paramedic
Valley MedFlight
2015.03 - 2016.04
Flight Paramedic
Guardian Flight
2008.05 - 2011.04
Bachelor of Science - Emergency Management
Truckee Meadows Community College
A.S. - Emergency Medical Services
Truckee Meadows Community College