Megan Calo
Menifee,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Banquet Server
Wedgewood Weddings
Menifee, CA, US
01.2020 - 01.2025
- Assist with the complete setup and breakdown of the banquet area
- Relay food and beverages to guests
- Maintain a high level of cleanliness and awareness of sanitary practices
- Anticipate guests' needs and exceed customer service expectations
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
Associate in Shipping and Packaging
Bliss Crystals
Temecula, CA, US
01.2017 - 01.2019
- Processing requests, pulling materials, packing boxes, and placing orders for pickup
- Following company guidelines for packaging and ensuring items arrive at their destination
- Maintaining inventory counts and quality control procedures for incoming and outgoing shipments
- Checking for accuracy and completion of necessary information, such as address, shipping methods, and billing
- Identifying and disposing of defective items before they are shipped to customers
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
Sales Associate
Lids
Temecula, CA, US
06.2016 - 02.2017
- Executed embroidery tasks, labeled packages for shipping, and processed incoming shipments.
- Delivered exceptional support to address customer inquiries and concerns.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Assistant Manager
Walmart
09.2014 - 10.2015
- Responsible for ensuring customer service, supervising employees, enforcing company regulations, and taking care of various administrative tasks
- Processed payroll and scheduled employees.
- Acted as a primary enforcer of loss prevention strategies.
- Worked effectively in fast-paced environments.
- Led training initiatives, enhancing employee skills and confidence.
- Cultivated cohesive team environment by providing clear direction and support.
- Identified inefficiencies to propose actionable improvements for overall workflow.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Supervisor
Walmart
Murrieta, CA, US
06.2013 - 01.2014
- I handled all operations for my assigned sales floor area
- Responsible for all freight brought on to the sales floor including inventory control
- Responsible for multiple associates on various shifts that help with the In stock, picking, binning, stocking and zoning and merchandising the sales floor on a day to day basis within the store
- Conducted performance reviews to support employee development.
- Coordinated cross-functional projects to achieve organizational goals.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Sales Associate/Dept Manager
Walmart
Temecula, CA, US
06.2010 - 01.2013
- Managed merchandising and replenishment processes for diverse departments.
- Delivered weekly shrink plans highlighting ongoing issues and presenting actionable
- Led cross-departmental initiatives for aligning project objectives with organizational goals.
- Addressed team conflicts with mediation strategies to restore harmony and improve collaboration.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Diploma -
Val verde high
Skills
- Forklift Operator
- Cherry picker
- Walkie stalker
- Electric Pallet jack
- Merchandising
- Freight Experience
- Shipping & Receiving
- Warehouse Experience
- RF Scanner
- Time management
- Team leadership
- Customer service
- Decision-making
- Staff management
- Task delegation
- Goal setting
- Operations management
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Banquet Server
Wedgewood Weddings
01.2020 - 01.2025
Associate in Shipping and Packaging
Bliss Crystals
01.2017 - 01.2019
Sales Associate
Lids
06.2016 - 02.2017
Assistant Manager
Walmart
09.2014 - 10.2015
Supervisor
Walmart
06.2013 - 01.2014
Sales Associate/Dept Manager
Walmart
06.2010 - 01.2013
Diploma -
Val verde high