
I’m a versatile and detail-oriented professional with a strong background in data management, customer service, and streamlining workflows. I’m experienced in handling sensitive information, improving administrative processes, and supporting cross-functional teams with accuracy and efficiency. I’m excited to bring my organizational and technical skills to a security-focused company, where I can make a meaningful impact.
• Specialized in e-commerce, cloud computing, and AI-driven innovation worldwide.
• Performed AI data annotation with 98% accuracy, increasing efficiency 45%
• Exceeded a 100% monthly completion rate, meeting unique daily processing benchmarks.
• Collaborated with cross-functional teams to streamline workflows, reducing processing time by 30% and improving data accuracy by25%.
• Audited and refined data processes, reducing errors by 40% and increasing output quality by 30%.
• Handled appointment scheduling, client records, and follow-up communications to ensure smooth operations.
• Maintained organized inventory and vendor records to streamline order fulfillment and customer requests.
• Provided tailored recommendations using client data, enhancing service efficiency and accuracy.
• Assisted management with reporting on sales performance and service quality metrics.
• Managed high-volume account updates, billing adjustment, and service records with100% data accuracy
• Documented technical issues and resolutions to improve knowledge bases and internal processes.
• Prioritized and escalated service requests, ensuring timely follow-through and compliance with company procedures.
• Supported office administration through call handling, report generation, and account reconciliation.