Megan Carlson
Sandy,UT
Summary
Motivated Accounting Clerk and Account / Logistics Account Manager, excited to transition into a role in relation to that of my experience. After over 8 years in an office environment, my strengths in Microsoft Office Suite, QuickBooks, and many additional programs, as well as abilities in communication and customer service, align my skills with this position. I believe my enthusiasm, drive, and productivity would make me a valuable member of your team! Thank you for your consideration.
Overview
3
3
years of professional experience
Work History
Receptionist
Ken Garff Automotive Group
Salt Lake City, UT
04.2019 - 01.2020
- Managed multi-line system to handle or direct more than 75-100 incoming calls per day
- Greeted customers with professionalism, positivity; answered general questions, directed to appropriate personnel or lot locations
- Entered data in Reynold's automotive software to keep records of vehicle inventory, keys, individualized data
- Provided administrative support to 15+ team members, including making copies, sending emails, organizing documents and rearranging schedules
- Created formulaic spreadsheet to meticulously oversee office inventory for nearly 50 employees; assisted in restocking supplies and submitting purchase orders for new office supplies and company brochures, advertisement, promotional items
- Communicated with vendors to place and receive orders, request maintenance services and deliver instruction for Sales Management team
Logistics Account Manager
Freight Tec Management Group Inc
Murray, UT
11.2017 - 04.2019
- Created and updated client and customer account files with daily interactions, discussions of and receipt of payments, access to privileged information in Alexa software
- Analyzed monthly balance sheet to prepare for branch and corporate reporting
- Performed administrative tasks such as record-keeping, A/P, collections for A/R; created and proofread documents for administration
- Developed relationships with over one hundred clients and provided individualized customer service to maintain longevity of over 200 accounts
- Maintained strong understanding of competitors mission, offerings and presence in designated regions
- Utilized ordering, tracking and billing systems and associated processes
- Saved costs up to 40% negotiating contracts with freight companies and suppliers
- Reviewed and formulated strategies for expected and unanticipated logistics issues
Accounting Assistant
MVM Logistics, Inc.
West Jordan, UT
06.2017 - 11.2017
- Performed general office duties -including answering 75 +/- telephone calls or messages daily to assist, direct, sell, organize, coordinate with customers, vendors
- Creating invoices, managed delivery, answered inquiries, collected
- Paid bills: thoroughly examined charges for accuracy, scheduled prompt remittance to vendors
- Improved operational efficiencies, managed scheduling thru payroll for 7 brokers
- Built, maintained excellent customer relationships through timely response to questions or comments; surpassed expectations to meet logistical deadlines
- Reduced expenses by securing optimal pricing from providers, suppliers
Education
Graduated - Cosmetology Education
Stacey's Hands Of Champions Beauty College
Ogden, UT2003
Diploma - General Education
Viewmont High School
Bountiful, UT1999
Skills
Volunteering
I am passionate about giving back and have had the wonderful opportunity to spend time with the Utah Chapter of Big Brothers Big Sisters, time spent at the Utah Food Bank, and the honor of participating in the set-up of the March of Dimes.
Timeline
Receptionist
Ken Garff Automotive Group
04.2019 - 01.2020
Logistics Account Manager
Freight Tec Management Group Inc
11.2017 - 04.2019
Accounting Assistant
MVM Logistics, Inc.
06.2017 - 11.2017
Graduated - Cosmetology Education
Stacey's Hands Of Champions Beauty College
Diploma - General Education
Viewmont High School