Summary
Overview
Work History
Education
Skills
Timeline
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Megan Carter

Denver

Summary

Dynamic Medical Referral Specialist with 20 years of experience, adept at building professional relationships and ensuring seamless communication between providers. Proficient in HIPAA regulations and record management, I excel in coordinating patient transitions while delivering exceptional customer service and fostering team collaboration.

Overview

22
22
years of professional experience

Work History

Medical Referral Specialist

Intermountain Healthcare
06.2022 - Current
  • Built professional relationships with service providers.
  • Maintained comprehensive records of records, allowing for seamless communication between primary care physicians and specialists.
  • Communicated effectively with medical professionals at various levels within the organization to provide accurate information regarding patient needs and preferences during specialty consultations.
  • Coordinated seamless transitions between primary care providers and other facilities by sharing relevant medical information promptly and securely.

Administrative Assistant/Care Team Assistant

UC Health
03.2003 - 06.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.

Education

Bachelor of Science - Bussiness Management

Regis University
Denver, CO
12-2002

Skills

  • HIPAA regulations knowledge
  • Health insurance verification expertise
  • Organized scheduling coordination
  • Knowledge of healthcare regulations
  • Proficient in Microsoft 365
  • Epic management
  • Excel spreadsheet management
  • Team collaboration
  • Proficient in Google Drive
  • 20 years of professional experience
  • Solarity

Timeline

Medical Referral Specialist

Intermountain Healthcare
06.2022 - Current

Administrative Assistant/Care Team Assistant

UC Health
03.2003 - 06.2022

Bachelor of Science - Bussiness Management

Regis University

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Megan Carter