Megan Carter
Mt Pleasant,MI
Summary
Experienced with patient care and therapeutic interventions in behavioral health settings. Utilizes de-escalation techniques and therapeutic communication to support patient well-being. Track record of effective team collaboration and adaptability in high-pressure situations.
Overview
2027
2027
years of professional experience
Work History
Mental Health / Behavioral Health Technician
Cedar Creek Hospital
101 W Townsend Rd, St Johns, MI 48879
01 2026 - Current
- Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
- Utilized creative problem-solving abilities to address complex patient needs and overcome barriers to treatment success, all while maintaining a high level of professionalism and ethical conduct.
- Conducted client rounds to check on residents.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Searched resident belongings prior to and during stays.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
Department Head and back up CSM
Hobby Lobby
Midland, MI
09 2023 - 10 2025
- Floral department and Jewelry/Wearable Art department head.
- Helping with training and management of new hires and costumer service management.
- Promoted a positive work environment by fostering teamwork, open communication, and recognition of accomplishments among employees.
- Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Summer Camp Counselor : Full Day
Midland Community Center
Midland, MI
06 2023 - 08 2023
- Worked full time with the 5-6 & 10-13 year old age groups.
- Appointed to leadership positions when needed.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Implemented camp activities fostering physical, social, and emotional growth.
- Developed strong rapport with parents by addressing concerns promptly and professionally during pick-up and drop-off times.
- Supported children by actively listening and offering encouragement.
Research Assistant
Family and Child Development Lab, University of Toledo
Toledo, OH
04 2020 - 05 2023
- Assistant to Lead Investigator and graduate students.
- Participated in National Psychological study.
- Phone call and video called participants in age range from 3 - mid 50’s.
- Created and managed multiple social media accounts.
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Utilized statistical software for data analysis, generating accurate insights into complex datasets.
- Provided support and guidance to junior lab staff.
Education
Bachelor’s - Psychology, Counseling
University of Toledo
Toledo, OH05-2023
High School Diploma -
H.H.Dow High School
Midland, MI05-2017
Skills
- Proficient in Office and Google computer applications
- Proficient in Psychological study tools; Qualtrics and SPSS
- Infection control understanding
- Crisis Intervention
- Documentation skills
- Problem-Solving
- Self-Motivated
- Analytical and Critical Thinking
- First Aid/CPR
- Teamwork and Collaboration
- Cultural Awareness
- Multitasking Abilities
- Flexible and Adaptable
- Clerical Support
- Interpersonal Communication
- Organization and Time Management
- Active Listening
- Excellent Communication
- Substance abuse experience
- Group and individual instruction
- Conflict resolution and mediation
- Child and adolescent mentoring
- Literature reviews
- Clinical research
- Documentation abilities
- Relationship building and management
Timeline
Mental Health / Behavioral Health Technician
Cedar Creek Hospital
01 2026 - Current
Department Head and back up CSM
Hobby Lobby
09 2023 - 10 2025
Summer Camp Counselor : Full Day
Midland Community Center
06 2023 - 08 2023
Research Assistant
Family and Child Development Lab, University of Toledo
04 2020 - 05 2023
Bachelor’s - Psychology, Counseling
University of Toledo
High School Diploma -
H.H.Dow High School