Raven Thomas
Marietta,GA
Summary
Experienced with client care and therapeutic interventions in behavioral health settings. Utilizes de-escalation techniques and therapeutic communication to support client well-being. Focused on team collaboration and adaptability to changing needs. Reliable and results-driven, with commitment to improving patient outcomes and fostering supportive environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician (BHT)
North Georgia Recovery Center
03.2025 - Current
- Provided direct care and support to individuals with behavioral health disorders, ensuring their safety and well-being
- Assisted in crisis intervention by employing de-escalation techniques and maintaining a calm environment
- Administered medications as prescribed by healthcare providers, adhering to proper protocols and documentation procedures
- Facilitated group therapy sessions focused on developing coping skills and fostering emotional resilience
- Supported clients in activities of daily living (ADLs), including personal hygiene, meal preparation, and medication management
- Participated in staff meetings to discuss client progress, share insights from observations, and contribute to treatment planning discussions
- Monitored patient behavior to ensure safety and compliance with treatment plans.
- Assisted in implementing therapeutic activities to promote recovery and engagement.
Picker/Packer
TRC Talent Solutions
12.2023 - Current
- Packaging probiotics and prebiotics to be shipped to various facilities across the world.
Behavioral Health Advocate
Alana Recovery Centers, LLC
02.2024 - 03.2025
- Provided direct care and support to individuals with behavioral health disorders, ensuring their safety and well-being
- Assisted in crisis intervention by employing de-escalation techniques and maintaining a calm environment
- Monitored and documented client behaviors, progress, and responses to interventions on a daily basis
- Collaborated with interdisciplinary teams to develop comprehensive treatment goals for clients
- Administered medications as prescribed by healthcare providers, adhering to proper protocols and documentation procedures
- Facilitated group therapy sessions focused on developing coping skills and fostering emotional resilience
- Supported clients in activities of daily living (ADLs), including personal hygiene, meal preparation, and medication management
- Ensured compliance with all regulatory standards related to confidentiality, privacy rights, and ethical guidelines in mental health settings
- Participated in staff meetings to discuss client progress, share insights from observations, and contribute to treatment planning discussions
- Maintained accurate records of client interactions using electronic medical record systems or other designated documentation tools
- Assisted in coordinating appointments with external service providers such as psychiatrists or psychologists for additional evaluations or consultations when necessary
- Developed crisis intervention strategies, ensuring safety and de-escalation during critical situations.
- Implemented therapeutic interventions to support patient recovery and well-being.
- Monitored patient behaviors, documenting changes and reporting to clinical staff for treatment adjustments.
Assembler
Glock Inc.
05.2023 - 09.2023
- I work in various positions on an assembly line building different model guns that Glock manufactures.
Picker/Packer
Q² Solutions
09.2022 - 04.2023
- Pre-kitting orders properly to kit builders to be shipped to clients for clinical trials. Trained new employees and troubleshooting issues that would arise in the areas I worked.
Custodian/Janitor
Cobb County School District (CCSD)
10.2021 - 07.2022
- Cleaning of designated area of the school, up to 30 rooms—clean student and faculty restrooms. Wax floors when scheduled.
Scheduling Coordinator
Informatix Health
06.2021 - 01.2022
- Recruited Nurses to work at skilled nursing facilities in the metro Boston area. Scheduled employees that worked at various nursing home facilities. On-call supervisor on scheduled days and weekends.
Shipping and Receiving
Reischling Press, Inc.
11.2020 - 12.2020
- Packaging and shipping books. I also worked in quality control when needed.
Hospitality
Roswell Street Baptist Church
10.2019 - 08.2020
- Cleaned assigned areas within the church building. Set up tables and chairs for events at the church. Washed dishes as needed after an event.
Custodian/Janitor
Service Management Systems
05.2018 - 01.2020
- I worked at a private emergency room/ urgent care facility. I cleaned patient rooms after their discharge, mopped hallways, and cleaned restrooms in the lobby and patient room hallways.
Education
Master of Arts - Clinical Mental Health
Liberty University
Lynchburg, VA08-2028
Bachelor of Science - Substance Abuse Counseling
Grand Canyon University
Remote01.2025
Skills
- Proficient in interpersonal communication
- GPS
- Attention to detail
- Google Suite
- Computer literacy (10 years)
- Substance abuse counseling
- Outdoor work
- Client case management
- Experience with individuals with substance use disorders
- Custodial Experience
- Basic math
- First aid
- Waxing Floors
- Productivity software
- Delivery driver experience
- Dishwashing
- Writing skills
- Materials handling
- Substance abuse
- Driving
- Order picker
- Customer service
- Order fulfillment
- Harm reduction
- Windows
- Computer operation
- Experienced with Microsoft Office applications
- Active listening
- Conflict de-escalation
- Documentation skills
- De-escalation strategies
Certification
- CPR Certification
- Driver's License
Timeline
Behavioral Health Technician (BHT)
North Georgia Recovery Center
03.2025 - Current
Behavioral Health Advocate
Alana Recovery Centers, LLC
02.2024 - 03.2025
Picker/Packer
TRC Talent Solutions
12.2023 - Current
Assembler
Glock Inc.
05.2023 - 09.2023
Picker/Packer
Q² Solutions
09.2022 - 04.2023
Custodian/Janitor
Cobb County School District (CCSD)
10.2021 - 07.2022
Scheduling Coordinator
Informatix Health
06.2021 - 01.2022
Shipping and Receiving
Reischling Press, Inc.
11.2020 - 12.2020
Hospitality
Roswell Street Baptist Church
10.2019 - 08.2020
Custodian/Janitor
Service Management Systems
05.2018 - 01.2020
Master of Arts - Clinical Mental Health
Liberty University
Bachelor of Science - Substance Abuse Counseling
Grand Canyon University